Blue Dart Express — Order marked as On Hold For Regulatory Paperwork

I have been waiting for this order for a long time and luckily the seller dispatched the item on time however while checking the status on tracking page of blue dart it shows that my order has been marked as On Hold For Regulatory Paperwork.

I have read other complains as well regarding the same issue wherein people received the order after a week which is clearly absurd!!!

kindly someone from Blue dart connect with me immediately.

Thanks!