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Blue Dart Express — pan card not delivering even the employee know address very well

I registered a company prdairy products pvt. Ltd. And i got a message from nsdl with awb no. [protected] for the delivery of my pan card through blue dart. Checed the status to know where it is then i saw "undelivered shipment held at location" and i also talked on customer care they told me that we can hold it for today n you can take it from our office which is 18 k. M away (Sector 81, noida) from my address (Rozayakubpur, greater noida west, near cherry county). I am not able to understand why the guys are not delivering on my address which is not rural area.
pan card not delivering even the employee know address very well
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Mar 23, 2018

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    Blue Dart Express
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    8796
    Pending
    0
    Resolved
    714
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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