Blue Dart Express — passport delivery and regarding not answering the call to the customers

Address:	Chandigarh, Punjab, 160047
Website:	bluedart mohali

I have not got my passport which was sent by canada embassy to me through courier. I have paid the whole payments still i am not able to collect it.

When i am asking them to trace my courier they are not responding the call and also not picking the landline numbers.

I am from chandigarh sector 51. The coverage of my sector is under the mohali sector 74 branch. Please guide them and tell them how to treat with a customer.