Blue Dart Express — postal service failed totally

Address:

Jhajjar, Haryana, 124507

I got a message from blue dart that the pan card's expected delivery is 31/12/17 but its not delivered yet and when i inquired about it then i came to know that it is sent back on 3/1/2018. It was sent back without informing me as the delivery person did not call or any kind of information was not passed to me.

Please look into this matter as pan card was needed on urgent basis.