Blue Dart Express — Product Damaged at end of Bluedart and Not providing any compensation

Address:Gwalior

Everything went wrong at the end of Blue Dart starting from package data entry which was entered incorrectly by Desk analyst Abhishek at Gwalior, then the product was miss-handled by bluedart quality team and their warehouses are infiltrated by rodents. My product was completely damaged inside out and delivered after 5 days don't know why it was delivered as the product was completely damaged. They asked me to drop an email with a claim amount and then they themself rejected it saying the item was eatable and no refund can be given. They failed to understand though the product was edible it cost around 2k since it was specially made to be delivered to a friend overseas and it was supposed to be further connected to an international courier but bluedart screwed it in the first place. The management is to be blamed here the Regional manager of Gwalior was looped in every email and did not take a single action towards their employees. I request an audit check towards your warehouses where my product was damaged and take strict action against the ones responsible.

Hope at least this medium can help.

Thanks
+2 photos
Was this information helpful?
No (0)
Yes (1)
Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    10474
    Pending
    0
    Resolved
    936
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all Blue Dart Express contact information