Blue Dart Express — product not delivered-kotak card

Address:

560035

Hi team,
My kotak card was suppose to be deliver on 1st jan. I got a call from a executive on 1st jan around 3.45pm i said iam on leave so that you deliver the card on 2nd jan.
Today i got a call from another executive around 4pm he took land mark of my office and he said he will come and deliver.
I waited till 7pm no body turned up. I called up to this number [protected], i think this is delivery executive number. But he did not pick my call. Even i tried customer care number no one picked. Finally when i tracked on your website status was consignee not available.
Because of your carelessness i lost my whole day waiting for that damn card.
Please send that card back to kotak

Waybill no : [protected] reference no : [protected]