Blue Dart Express — product showing delivered but not received

Hi Team,

This is regarding my courier that is showing as delivered but not received.

I have raised a concern but no action taken care by Blue Dart. I would request you to please check it ASAP before this thing escalate to some legal way. I am waiting for some positive reply.

Item details are as follows:
Item bought by: Paytm Mall
AWB:[protected]

I have not signed on receiving. Please don't say that I have received the item. If you have proof than please show my signature. Delivery boy have not given a single call on that day.