Address: | Kolkata, West Bengal, 700154 | Website: | blue dart services |
Respected Sir,
I am very disappointed with your services. My one courier from Mumbai reached to Kolkata on 11 September and as my courier didn't reach me after 10 days also, i called blue dart customer care because the status it was showing that no such consignee at the given address. I want to bring in you knowledge that whether it is not a part of your courier service to call the customer if they are not finding anyone at the given address, for this i called so reply i got that my phone was out of reach. All this has happened after 10 days means 10 days before my courier reached to Kolkata, then i called so they assured me that after one day definitely my courier will reach, but it didn't come, then again i called so they replied that next day it will come, then again it didn't come. Lastly today i called and i came to know that my courier has wen back to Mumbai. I didn't expect such a negligence from blue dart services. I hope proper action will be immediately taken for this.
Soumi Chakraborty
Kolkata. Was this information helpful? |
so plese help me