Blue Dart Express — regarding rakhi

Address:

Faridabad, Haryana, 121001

My self karishma arora. My courier dispatch on 24 august and i pay 250/- for fast delivered but till time this courier on palwal. Mr. Hasan ji says that it's mistake and boys are child. Till time my courier not delivered and it's rakhi.. So u told me how i do this courier now and pay also 250/- i want strickly action on my hasan ji or other staff. And they are not pick the call landline no it's[protected] i call before 3 days but i have no response...