Blue Dart Express — rude behavior and poor customer service

Address:	Junagadh, Gujarat, 362001
Website:	www.bluedart.com

I want to complain against your blue dart, junagadh branch (Chitakhana chowk), pin code 362001, gujarat, india.

I purchased a product from amazon and i requested for the product return to amazon and amazon requested this pick up to blue dart junagadh office. Strangely no body picked up the return product though it was scheduled. The pick up was scheduled on 12th september 2017 between 3 to 6 pm. No blue dart employee picked this up and there was no confirmation about pick up.

I called amazon and they said sorry (Artificially) and said pick up will be done on 13th september. Again the pick up was not done till the evening and i called up amazon and they say we have asked blue dart for pick up and they will pick up. I called blue dart office junagadh. I called for many time to their 3 different contact numbers provided by them but there was no reply on any of the phone number. I tried calling them for one hour and there was no response. I then tried to find out another contact number & at last i tried this number [protected] & one of the employee who picked up this call said without asking who am i calling that your pick up will not be done today.

He rudely answered me that amazon product pick up (With tracking number mentioned above) will not be done today. I asked him about when did he receive the request for pick up from amazon. He did not provide me this information and told me that i am not liable to provide this information to you.

He hanged up my call and did not my any further call

Is this the way you behave with your customer? Dont you have any accountability?