Blue Dart Express — shipment delivered to unknown person

Address:	Bangalore, Karnataka, 560029
Website:	www.bluedart.com

Delivered date:04 oct 2017
Waybill no : [protected] reference no : [protected]
My courier was sent by icici credit card department through blue dart on 27 sep 2017.in the name of :deependra pal 201 sri balaji enclave chocolate factory road main tavrekere road bangalore 560029. When i tracked the shipment it showed wrong pin code return to awb. I called them and informed the pin code but same thing happened after 3 days i called them again and informed the pin code now the best part is nowt they delivered my card to unknown person named aruna.
The customer service people are so rude and talk like robots no resolutions provide by them when i asked how can you deliver bank cards to anyone they said we didn't asked you or your bank to use our services
Moreover i got message from icici stating your card has been delivered.
What if that person uses my card as its a fresh card all details are enclosed within envelope. Who will be responsible? Why icici bank are still using this courier company? As i found millions of complaint for same
Resolution:they harassed for 7 days after that they delivered my card to some stranger, i need compensation as well as my credit card back. I don't need the compensation money you can donate amount to a reliable ngo please help me and take relevant action against blue dart.