Blue Dart Express — shipment not delivered by blue dart

Address:

Hyderabad, Andhra Pradesh, 500037

Hi all, i am suppose to receive pan card from blue dart courier. Unfortunetly i have wrong awb number which is [protected] (Sent by pan card department). However today i received a call at 12 p. M by number [protected] who is courier boy from blue dart. When he called i was in a meeting and told him that i will call him back and with in a minute i called him but he dint respond. I have tried till evening to talk with him but he dint answer the call. It is very unfortunate that because of some people blue dart is getting a bad name. I reside at gajularamaram. (Hyderabad). My pan card is must be in balanagar branch hyderabad. So please help me out.
Name: syed moosa, mobile number : [protected]. Balanagar, hyderabad. And please take necessary action against the courier boy so that because of him other customer should not suffer