Blue Dart Express — shipment#[protected]

I really got disappointed and very frustrated of your service.

First time, your guy called me to deliver the shipment, at that time i was out of town so asked him to handover on monday but no one come, they returned the shipment to bank stating that landmark is not identified. Why they couldnt' able to call me on monday?

Second time,

Incident :1

Again i requested bank to send the shipment and done it now. One guy called me to deliver, i asked them to bring it yesterday before 1pm he told okay, we will come and handover but no one come yesterday before 1pm.

Incident :2

I called customer care and given appointment to deliver it today before 1pm, one guy called me from[protected], he told, he can able to come between 1 to 4pm.in this case, why the customer care took request to deliver it before 1pm today?

Incident :3

I agreed to get it deliver 1pm to 4pm today, he told the guy will call me when he reach my place between above mentioned time but now time is 4.30pm still no one cantacted me to deliver it.

Simple delivery, evern professional courier is doing great job but why you counldnt able to deliver it as promissed?

Do you guys think that i dont have any other work but should sit in home to get the courier? Your guy told, he never call me before reaching to my house.. Are you providing service or having habits of returning shipment always to banker?

I need answer for above questions, and want reply in written. Also, i need my shipment should be deliver to my address atleast tomorrow before 1pm. Dont return to bank i have lot of work, not having time to do followup with your guys.. Its really #.