Blue Dart Express — the agent has charged on nsdl shipment

Address:

Dhemaji, Assam, 787057

The agent of blue dart belongs to dhemaji district of assam. Named puspa raj sharma maided one person to collect cash from all shipment as blue dart is a private service not government to be shipped free of cost on their sentence.
And also they are delivering to the shipment to themselves without my knowledge, today i have checked my shipment on portal and found it has been delivered on 25th on jan2018.
When i asked my neighbor and then i've known that my shipment is delivered and kept at their office. Ive to go to their office and ihve to pay the payment for my pan card coming from nsdl.
Blue dart please take action on that. Neither blue dart will let dark by that kind of people.