Blue Dart Express — they do status update as prohibited area-entry restricted for delivery without contacting customer

Address:201301

Today is 11th jan and from the last 3 days i am getting status update of my parcel on bluedart portal as "prohibited area-entry restricted for delivery".

They are updating status without making any phone call to the customer.

I didn't receive any call from the delivery boy that he is facing any issue in delivery, although status updates every day.

I chased them on customer care but they provide a very generic solution that they are trying to deliver. They don't want to take it seriously.

I posted a complaint on their portal but again from there i received very generic mail as

"we regret the inconvenience caused to you.
We have informed the concerned service centre to verify and get back accordingly."

But i didn't receive call from any person.
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I have not received my shippment yet and when i track shippment using tracking link on message then there is showing me that my adress is not trackable so shippment not delivered
My weybill no is [protected] My parcel ia not recive, very bad experience, our Aria courier boy is very bad they not deliver some parcel . plz help

Hello team,

My BLUEDART tracking number: [protected]
I had requested for Checkbook which needs to change the address
Please deliver to the below office address:
3rd floor millennium towers, ITPL Road,
Brookfield’s, Bangalore 560037

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