Blue Dart Express — They won't deliver my package to me

Address:

Chittoor, Andhra Pradesh, 517002

I ordered a DVD from Amazon in Italy. I spent 30 Euros extra to receive the DVD more quickly. The DHL/Blue Dart office in Chitoor--3 hours away from where I live and work--refuses to deliver it to me. They are making me go get it from them even though I paid a significant amount extra on shipping itsel[censored]

They have called me 2 times to say they would deliver the package part way--to Madanapalle (17 km away) and that I could pick it up there. Then they said they changed their mind.

Now they are making me pay the bus fare of someone who may deliver it half way.

DHL/Blue Dart is functioning like an extortionist. They are stealing money at the upper most level of the company and then making the customer pay 2 times for their goods that they already paid for.