Blue Dart Express — wrong delivery of pan card to an agent instead of delivering to the addressee

Address:

638005

Sir,
Ref: awb nos. [protected] & [protected]
Content of the parcel: both the above are pan cards
Office: erode, tamil nadu
Contacted: ms priya (Says your customer care executive) through phone no.[protected] today (13/06/2018) at around 12 pm

The above 2 letters were not delivered to us, the addressees in the same address. Instead, your people delivered the 2 pan card letters to a local pan card agent, told your staff ms priya. And we are yet to receive the above letters arrived already on 08/06/2018. The same thing happened to me (Mi thufail ahamed) some time before and i received the letter after complaining to your erode office (I had not complained you the matter on their request).

Now, i request you to order your erode office to deliver directly to us, the addressees immediately. And we suggest you to take stern action against your delivery officials to prevent the same thing happening again.

Awaiting the earliest and favorable action,
Thanking you,
Yours,
M i thufail ahamed
Thahseen thabith ahamed.