Blue Dart — product not delivered

Address:

Coimbatore, Tamil Nadu

sir/madam I had orderded a product from tradus product id no:13161741 and label no is :[protected]. Your branch office at pollachi had recd the product on[protected] and your branch staff had called me around 11.00am and informed me that he will deliver my product within 45 minutes but till now ie[protected].pm my product has not been deliverd .when asked pollachi branch the concerened person said to me that you complain anywhere or to anyone i am least bothered, is this the way to answer to a customer, and he says that i will return the product back stating that i had refused to take the product it is shocking to hear this from, without delivering the product and sending it back when asked, It is so horrible experience from blue dart courier services i think it must be the worst ever service i have seen in my life time.pl change your branch person if continues it will go to hell and your concern will loose its image .pl look into this issue and take a serious action towards it . with regards vijay