[Resolved]  Blue Star India — Grievance redressal

I am writing this complaint against the lack of service from your organization. It is with great regret that I have to inform you about the service failure I experienced with your organization. I purchased Bluestar Air Conditioner [Model: IA312TNU] Invoice # CLT/23-24/2730 from KannanKandy Sales Corporation, Mavoor Road, Calicut, Kerala on 17th April[protected]. We purchased the AC to cope with the scorching heat and it is disheartening not to be able to use it.

I contacted Bluestar India Representative and was promised the installation within a day but they just kept on bailing it and postponing it to next day. It is the 4th day today from the date of purchase and we still yet to have a Technician assigned to install our AC Unit. Weare saddened to receive poor customer service from a well known organization such as yourself.

I request you to take the necessary actions at the earliest as it affects the GOODWILL we have on your product .

Sincerely
Sreejith Kumar P