Blue Star India Complaints & Reviews

I bought an Air Conditioner with an extended warranty from brand itself. On Tuesday i.e (11th April 2023) i raised a service complaint against my product after acknowledging my complaint they have provided me a number of Third party service centre - AR Air Conditioning - Delhi. I must say that they are the most irresponsible, mannerless & unprofessional peoples i have ever come across. since Wednesday i am calling them neither they are picking...

AC not working & we Vendor not responding. Faulty Material Used in Installation. Gas Leakage in Outdoor unit.

In september month he installed & within 3months we face problems. (Cooling & water leak inside office.)...

Hi Team,

Please refer the attachments, I have requested for warranty extension of 1 year on 13 mar'23. I have paid Rs. 2124/- to blue star for the same thru UPI.

I have been told that I will receive a warranty extension paper/ invoice within 20 days on my email directly from company but I haven't received it yet, it's been a long time.

Request you to please check and revert.

Thanks,...

I've bought blue Star 1.5 ton 5star window ac on 23rd April 2022 and my product is still under warranty and the cooling of the ac is nit working. The person who came from blue Star for second service of my ac confirmed a leakage in it. Next day another person came and he found out the leakage and he said they will have to replace the compressor for that we have to make a complain. We were continuously making complains from last 7-8 days and...

I have lodged service request on 04.03.2023 vide request no-BR[protected].Thr complaint was for servicing .B.R.Enterprise attended the service request and charged Rs.800?-The requeest has been closed.
Suddenly on 31.03.2023 the water leakage starts from indoor unit. Iraised an service request vide request no-B[protected].Technician came from B.R.Enterprise and an amount Of Rs.1200/- paid.At that moment there was no water leakage. But...

I made online payment for AMC renewal. Bluestar processed the payment but never provided the invoice confirmation. I checked few days if the AMC is renewed, but it was not.

The local technician who provides AMC service suggested to make an offline payment before the AMC lapse and complaint to blue star to reverse the online payment (which was never processed). I paid the local technician who promptly provided service with...

Hi Team,

Unfortunately I have purchased Blue Star 1.5 Inverter Ac (B/Star INV A/C IA318VNU 1.5T3 HSN Code:[protected] Onn 25.02.23 from Lulu Connect.

From 20.03.23 the product was not working and raised the ticket on same day itself through mobile app. (B[protected])

On 21st March as per the SMS received from Blue Star Wintech Solutions contacted me and their service executive visited on 21st...

I AM S.P.VETRIVEL FROM NAGARI-517592, ANDHRA PRADESH ..I HAVE BOUGHT BLUESTAR 1.5 TON 3 STAR AIR CONDITIONER IN "CHENNAI MOBILES "ARAKONAM-631001, TAMIL NADU , ON[protected]... BUT I'M FACING THE ISSUE [COOLING PROBLEM- 0% ] ON SINCE AIR CONDITIONER INSTALLED BY THE TECHNICIAN... AND AFTER I CONTACTED TECHNICIAN NAME ANIL, HIS MOBILE NUMBER- [protected] THIRUPATHI - 517501, ANDHRA PRADESH, BUT HE DOESN'T GAVE PROPER RESPONSE... WHEN ...

Hi,

I purchased the AMC from bluestar portal - https://ewamc.bluestarindia.com/ on 3rd Jan 2023 much before my warranty expiry of Blue star RO (invoice attached)

Transaction was successful, however there was no mail or furthur communication regarding the issuance of AMC.

Customer care email - [protected]@bluestarindia.com sends an auto reply that they will get back but it never happens.br...

My water dispenser tap is leaking the rapair required.

Till date I had raised three tickets for water dispenser service/repair, but no person is able to visit and service.

Recently some service exicutive visited and said about problem he said he need to order the part, now it is 5th day of his visit but he is not able to do service. Please assign some one to resolve this issue or give me a clear note that you...

To whomsoever it may concern,
This is in accordance to non satisfactory response for ticket no B[protected] registered for cold room at our restaurant unit name SAZ AMERICAN BRASSIERE, Jio World Drive, BKC, 400051.
It is such a horrible stage where the company with such great repute is going through pathetic after service and diminishing goodwill, that none of the employee bother to redress the complain as urgently as needed.br...

I have had an horrendous experience today when Blue Star service executive visited to fix my water purifier.
He was super rude and arrogant and even fought with me when I asked him to check the purifier thoroughly.
I have been chasing these guys for over 2 months to get my purifier fixed, but they had no intention to fix it. This is despite the purifier is in warranty and they have always tried to find means to get money out...

Dear Sir/Madam,

I Purchased a Bluestar RO+UV+UF In jan 2023 .I created a ticket for my water purifier making beep sound when the machine is turned ON With in Days The Ro was beep sound coming when turned ON Started Malfunctioning And I made a complaint on Jan-23 of this year and my ticket no was [B[protected]]. After 2 days technician came to my residence and inspect the machine and said the one part of machine has to be...

Ticket id is B[protected] and Customer ID is[protected].

For the above AC complaint we got a feedback from them that, Need to replace another component for the same GAS leakage issue that had occurred before 8 months. On the last complaint ticket ID B[protected] (Same gas leakage issue) they resolved by replacing a component and it was on warranty. Now, for the same gas leakage issue they have to replace another component,...

I have bluestar deep freeze but product is not working...

I have brought an AC from Blue Star and within the warranty period the AC, it got a gas leak issue. I have raised a complaint to there customer care (Service Ticket : B[protected]) and one of their service men visited and found out the issue. They have closed the ticket as resolved after some work around on it. Now I am still facing the same gas leak issue. So the preciously raised complaint was not resolved and I have complained again as...

I created a ticket for my water purifier making beep sound when the machine is turned ON. So I raised a complaint and the service person took the machine to the service center saying that the membrane should be replaced that would cost around 3200 including cleaning services. It's been more than 10 days since they took the product and not yet fixed. There was no response from the service center either and when I call they say it may take...

Greetings of the day,

Hope you are doing well.I have purchased blue star water purifier from flipkart and it has been just three years and in this time period the internal purifier has been stopped working once in the first year of purchase and I had spent almost 3000 to fix it and again now it stopped working and to repair the purifier it is said that I have to spend 6000rupees and you know what is funny the cost of the purifier...

I Purchased a Bluestar RO+UV+UF In Last two Months Later And With 2 Days The Ro was Started Malfunctioning And I made a complaint on September 10th of this year and my ticket no was [B[protected]]. After 4 days technician came to my residence and inspect the machine and said the one part of machine has to be replaced in the next two days. But still now my problem was not solved. I have called up to the "call centers "more than 100 times in...

No 1 fraud company, doing unnecessary harassment to customer in refunding money.
They want signature on cancelled cheque for refund purpose which is against rbi guidelines. Raised refund request of Rs 8549 against return on 20/9/22 for order no [protected], still now money is not refunded. Blue Star india is fraud and cheats customer and is a scam, never purchase any product from their website. They could not refund money back to the...