[Resolved] Blue Star India — Poor service.. dont buy blue star!

[Resolved] Blue Star India — Poor service.. dont buy blue star!

V vicky1369 from Chennai, Tamil Nadu Sep 2, 2021 Sep 7, 2021 This thread was updated on Sep 7, 2021

Sir/Madam, Customer ID :[protected] We have given our AC service to SMART COOL HOME (Authorised Dealer ) on 30.07.2021. Till now there is no proper reply from the dealer and also contacted your service center they also didn't reponded properly. When contacted dealer he is saying it is pending with bluestar and when contacted your service room they are saying pending with dealer. We didn't ecpected such poor service from the reputed company. Was this information helpful? No (0) Yes (0)
Oct 8, 2021 Complaint marked as Resolved Blue Star India customer support has been notified about the posted complaint. Verified Support Sep 07, 2021 Blue Star India Customer Care's response Dear Sir, Greetings from Blue Star Limited ! We have received your email and noted its contents. We sincerely regret for the inconvenience cause to you. We have referred the matter to our Service Delivery Head Mr. Franklin Gnanaraj (Mobile no- [protected]) and Our Area Manager Mr. Sivakumar G. (Mobile no- [protected]). They will look into the below concern and revert to you with resolution. We look forward to help you and assure you of our best services at all times. Please Note: The world is in the a midst of a medical crisis, and all o[censored]s in India have also been affected. In order to curtail the spread of Covid-19 pandemic, the Government of India & State Administrations have issued various guidelines / orders & restrictions. This situation is changing every day, and therefore you may experience a delay in our service offerings including call centre operations. We thank you for your understanding and cooperation, and be rest assured that we will get back to you at the earliest to solve your concerns. Till then, stay safe.
Add a Comment	Share
Submit Close