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Blue Star India Complaints & Reviews

2
Updated: Jun 20, 2025
Complaints 685
Resolved
246
Unresolved
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Blue Star India reviews & complaints page 13

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S
SANKET HIWANJ
Aug 18, 2021
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I bought water purifier aristo from flipkart the product was delivered on 8 th august and installation date was 12 th august bt uptil now no communication from blue star. Such a disgusting service
Blue Star India customer support has been notified about the posted complaint.
Dear Sir,

Greetings from Blue Star Limited !

We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

• Complete Name and Number

• Complete Address with pincode

• Model Number

• Date of Purchase

We look forward to help you and assure you of our best services at all times.
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    T
    Tejeshwar Sharma
    Aug 16, 2021
    Resolved
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    Resolved

    Address: Yamuna Vihar, Delhi 110053

    I bought Bluestar 5 star inverter AC from Vijay Sales around 5 months ago, Delhi. The PCB of the AC was not working, so I lodged a complaint. Since then, for the last 2 plus weeks, there has been no communication from their side. The service partners have no clue, their customer support have no clue, neither does their service engineers. Whenever I call, they keep saying they will arrange a call back but no one calls back. Random service partners keep calling, and keep asking random questions. Their support and customer service is a joke, unprofessional and a bunch of fools. They have no SLA of their own, and they keep spinning new stories everyday to hassle customers. Shame on Bluestar. If you cannot provide service, stop selling your products in India.
    Sep 27, 2021
    Complaint marked as Resolved 
    Blue Star India customer support has been notified about the posted complaint.
    Verified Support
    Aug 27, 2021
    Blue Star India Customer Care's response
    Dear Sir,

    Greetings from Blue Star Limited !

    We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

    • Complete Name and Number

    • Complete Address with pincode

    • Model Number

    • Date of Purchase

    We look forward to help you and assure you of our best services at all times.
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      M
      Madhumita Maity
      from Kolkata, West Bengal
      Aug 12, 2021
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      Address: Malancha road,jaltanki, Near priyanath school

      They r not coming for installation the filter... very rudely behave in phone...
      Blue Star India customer support has been notified about the posted complaint.
      Dear Sir,

      Greetings from Blue Star Limited !

      We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

      • Complete Name and Number

      • Complete Address with pincode

      • Model Number

      • Date of Purchase

      We look forward to help you and assure you of our best services at all times.
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        S
        Sneh Shrivastava
        Aug 10, 2021
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        Address: Raj Sapphire Block B Flat no 101, Opposite St Xavier's High School Vapi Gujarat

        My recently purchased and installed AC is dripping water inside apartment passage.. kindly fix the issue at earliest.
        Blue Star India customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from Blue Star Limited !

        We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

        • Complete Name and Number

        • Complete Address with pincode

        • Model Number

        • Date of Purchase

        We look forward to help you and assure you of our best services at all times.
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          R
          Rajesh kulhar
          Aug 10, 2021
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          Address: Niwaru road, jaipur

          I have a purifier bluestar aristo 7ltrs ro+uv+uf and now the unit beep sounding when water purification process. I logged a complain with ticket number B[protected] and customer ID no.[protected]. When the service engineer came on 22.07.2021 he nothing do any thing and putoff the beep sound speaker cable. The unit not working at all. Please give proper solution. Contact- [protected].
          Blue Star India customer support has been notified about the posted complaint.
          Verified Support
          Aug 14, 2021
          Blue Star India Customer Care's response
          Dear Sir,

          Greetings from Blue Star Limited !

          We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

          • Complete Name and Number

          • Complete Address with pincode

          • Model Number

          • Date of Purchase

          We look forward to help you and assure you of our best services at all times.
          Aug 16, 2021
          Updated by Rajesh kulhar
          Please provide correct e-mail address
          Aug 27, 2021
          Updated by Rajesh kulhar
          I hope that blue star is sincere and will provide a solution within a month...or a year.. ...
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            S
            Sati kumar
            Aug 6, 2021
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            Address: Vill lohat district Jhajjar haryana

            Dear sir maine ac regarding bar bar complaint ki last 2 month lekin aaj tak meri ac ki service nahi hui mere chote bache garmi se presan hai lekin apke engineer bar bar aane ko kahkar nahi aata hai please action on my complaint
            Blue Star India customer support has been notified about the posted complaint.
            Dear Sir,

            Greetings from Blue Star Limited !

            We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

            • Complete Name and Number

            • Complete Address with pincode

            • Model Number

            • Date of Purchase

            We look forward to help you and assure you of our best services at all times.
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              Address: nai nangla

              मै चार बार शिकायत कर चूका हु मगर अभी तक कोई भी TECHNICIAN नहीं आया है कुत्ते कमीने हरम खोरो जब आपकी कंपनी का सामान खरीदने जाते है तब बोलते हो की हमारा सामान में कोई भी कमी आएगी तो हमारा कंपनी 24 घनते में आपकी परेशानी दूर करगे मगर अब मेरे फ्रीज को १० दिन हो गए है ख़राब हुए मगर मादरचोद कोई नहीं आया अगर नहीं कर सकते तो बता दो आपकी एसी की तैसी करता HU
              [protected]
              Blue Star India customer support has been notified about the posted complaint.
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                Address: VILLAGE NAI NANGLA

                मै चार बार शिकायत कर चूका हु मगर अभी तक कोई भी TECHNICIAN नहीं आया है कुत्ते कमीने हरम खोरो जब आपकी कंपनी का सामान खरीदने जाते है तब बोलते हो की हमारा सामान में कोई भी कमी आएगी तो हमारा कंपनी 24 घनते में आपकी परेशानी दूर करगे मगर अब मेरे फ्रीज को १० दिन हो गए है ख़राब हुए मगर मादरचोद कोई नहीं आया अगर नहीं कर सकते तो बता दो आपकी एसी की तैसी करता HU
                [protected]
                Blue Star India customer support has been notified about the posted complaint.
                Dear Sir,

                Greetings from Blue Star Limited !

                We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details and email it to [protected]@bluestarindia.com

                • Complete Name and Number

                • Complete Address with pincode

                • Model Number

                • Date of Purchase


                We look forward to help you and assure you of our best services at all times.

                Please Note:
                The world is in the a midst of a medical crisis, and all o[censored]s in India have also been affected.
                In order to curtail the spread of Covid-19 pandemic, the Government of India & State Administrations have issued various guidelines / orders & restrictions.
                This situation is changing every day, and therefore you may experience a delay in our service offerings including call centre operations.
                We thank you for your understanding and cooperation, and be rest assured that we will get back to you at the earliest to solve your concerns.
                Till then, stay safe.
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                  P
                  Pallabita
                  Aug 2, 2021
                  Resolved
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                  Resolved

                  Complaint against bluestar AC Installation

                  Address: House No -17, bylane-3, Bishnu Rabha Path, Beltola tiniali, Guwahati. PIN-781028

                  I purchases a bluestar AC from flipkart and flipkart is so prompt in delivery. They are supposed to deliver the product by saturday whereas they delivered it on thursday itself. Now the issue is with installation. An executive from bluestar service centre had come to my house and explained that AC could not be installed as my house is in first floor and install the outdoor unit is a challange and they went off. On the very next day morning...
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                  S
                  Sunnylamba
                  Jul 31, 2021
                  Resolved
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                  Resolved

                  Address: Kurukshetra haryana

                  Hey Dear,
                  I bought Bluestar 1.5 tone split AC from your authorised dealer located in Ismailabad, Kurukshetra, Haryana. First of all, they said installers are coming 30/July/2021. I waited all day for installers but they never turned up, next day I rang again and they came around 10:30 in the morning I postponed my appointment because they said it will take approximated 2 hours and its 5:30pm and i am still waiting and I don’t know what times they going to finish this job. I wonder how a well reputed company hold unprofessional engineers. They put the coper pipe from top of the building and don’t know why they push it back and leave all sleeves inside the building pipe. All sleeves stuck inside the building pipe. Please have a look I attached some photos, i need to fix all the walls now what a wastage of hard earning money and time. Really bad day, because of bad service, further i am planning to take action against you after discussing with professional team.
                  Thanks
                  Regards
                  Sandeep
                  +6 photos
                  Sep 4, 2021
                  Complaint marked as Resolved 
                  Blue Star India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2021
                  Blue Star India Customer Care's response
                  Dear Sir,

                  Greetings from Blue Star Limited !

                  We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details and email it to [protected]@bluestarindia.com

                  • Complete Name and Number

                  • Complete Address with pincode

                  • Model Number

                  • Date of Purchase


                  We look forward to help you and assure you of our best services at all times.

                  Please Note:
                  The world is in the a midst of a medical crisis, and all o[censored]s in India have also been affected.
                  In order to curtail the spread of Covid-19 pandemic, the Government of India & State Administrations have issued various guidelines / orders & restrictions.
                  This situation is changing every day, and therefore you may experience a delay in our service offerings including call centre operations.
                  We thank you for your understanding and cooperation, and be rest assured that we will get back to you at the earliest to solve your concerns.
                  Till then, stay safe.
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                    S
                    Sanaht
                    Jul 30, 2021
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                    Completely disagreed with the service team as they are not responsible for the general service even after calling for more than 10 times.
                    Blue Star India customer support has been notified about the posted complaint.
                    Dear Sir,

                    Greetings from Blue Star Limited !

                    We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

                    • Complete Name and Number

                    • Complete Address with pincode

                    • Model Number

                    • Date of Purchase

                    We look forward to help you and assure you of our best services at all times.
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                      H
                      Hitin
                      Jul 29, 2021
                      Resolved
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                      Resolved

                      Address: Noida

                      I had filed a complaint about my Blue Star hot and cold water dispenser tap been broken 4 months back and have been repeatedly calling them on phone as well as through email. However there has been no commitment on the part of the company to specify a time and date for the replacement of my tap inspite of paying them for the visit charges.They keep stalling on the issue I am there is no response from the email in spite of multiple reminders. They even refused to connect me to their seniors to resolve the issue. In fact the entire team of Blue Star customer care is not interested in resolving any issues. With this kind of pathetic service, I for one will never buy or recommend any Blue Star products in future.
                      +1 photos
                      Aug 30, 2021
                      Complaint marked as Resolved 
                      Blue Star India customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 30, 2021
                      Blue Star India Customer Care's response
                      Dear Sir,

                      Greetings from Blue Star Limited !

                      We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

                      • Complete Name and Number

                      • Complete Address with pincode

                      • Model Number

                      • Date of Purchase


                      We look forward to help you and assure you of our best services at all times.
                      Helpful
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                        T
                        Tanur
                        from Delhi, Delhi
                        Jul 23, 2021
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                        I have bought 1.5 ton split ac last month 10/06/21. It worked good for 10 days after that we noticed that cooling is getting low and some option EC is showing every time. Since its a brand new ac it should give us proper cooling. It has a had leakage issue. I request you to please exchange this ac to new ac. I don't want any repair . I need new product
                        Blue Star India customer support has been notified about the posted complaint.
                        Dear Sir,

                        Greetings from Blue Star Limited !

                        We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details. Please email the details to Email id: [protected]@bluestarindia.com

                        • Complete Name and Number

                        • Complete Address with pincode

                        • Model Number

                        • Date of Purchase

                        We look forward to help you and assure you of our best services at all times.

                        Regards,

                        Sunita Dcosta
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                          K
                          Keyursachani
                          Jul 19, 2021
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                          Address: A-208 STAR HEIGHTS BEHIND DIVINE INTER. SCHOOL, NEAR KALYAN CHOCK,NIKOL NARODA ROAD

                          On the date[protected] I have purchased a split ac of Bluestar.before some days abnormal sound from outdoor unit.so I compLain in Bluestar by apps.so today service provider of blue star visit and tel me this problem not solve by us.contact shop.already ac in warrenty for 1 year...what to do now...already 4 times complain closed by service provider without solve problems.
                          Blue Star India customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.

                          Regards,
                          Team Blue Star
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                            Pundir jk
                            Jul 18, 2021
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                            Hi
                            I am very sad that I chose Blue Star Split AC, I am trying continuously for 4 days to get my test checked and get relief from this heat, I follow up and lodged my complaint on customer care number but no response from blue Star team.
                            Please see yourself that after agreed to pay, no service provided by them, No phone came in last 4 days.
                            I want to tell all the people that don't buy Blue Star product after sale service is negligible.
                            Jitendra Kumar
                            Gurugram
                            [protected]
                            Blue Star India customer support has been notified about the posted complaint.
                            Dear Pundir,

                            We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.

                            Regards,
                            Team Blue Star
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                              E
                              edward Louis dsouza
                              Jul 17, 2021
                              Resolved
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                              Resolved

                              Extended warranty being questioned, confused technician,rude customer care

                              Address: Sion,mumbai
                              Website: Bluestar

                              One of my personal bad experience with bluestar I had yesterday called the bluestar customer care and address the issue which was been well sorted out but today I the representative called did seem to understand the importance about timing specially when there is infant in the house.i had precisely told before 1pm and after 5 pm .the technician come at 2pm(.2) why does bluestar send technician who fail to read warranty and bill just wastage...
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                              T
                              Thillai12345
                              Jul 17, 2021
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                              Address: 3/31, North Street, pudu uchimedu -post,Kallakurichi-Tk &District, PIN 606203

                              Greetings,
                              I bought a AC from Blue star 1.5 ton inverter 5star AC throgh flip kart ( order No: OD[protected] on date of 23rd April 2021, AC had been received and it was installed after 15days of received date by Blue star AC represents Technician's who was come from kallakurichi.
                              After installed that AC, it was not working and shown some Errors in the indoor unit display and nothing worked out by AC technicians, .
                              He told that AC was faulty one and need some replacement .
                              he told me that he initiated the request but until now no any action.
                              Due to lock down, No one come and fix the issue even though we are calling the techicians in everyday.
                              Till now AC is not working since installed the AC date of 4 months.
                              So kindly requesting please exchange this faulty AC and provide new one, or otherwise please resolve this AC issue asap.
                              Blue Star India customer support has been notified about the posted complaint.
                              Dear Sir,

                              Greetings from Blue Star Limited !

                              We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details. Please email the details to Email id: [protected]@bluestarindia.com

                              • Complete Name and Number

                              • Complete Address with pincode

                              • Model Number

                              • Date of Purchase

                              We look forward to help you and assure you of our best services at all times.

                              Regards,

                              Sunita Dcosta
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                                Abbuba
                                Jul 17, 2021
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                                I have purchased blue star deep freezer and it’s not working after 10 months then the company replaced that freezer after 9 months same problem and now company is not responding and the freezer is useless
                                Blue Star India customer support has been notified about the posted complaint.
                                Dear Sir,

                                Greetings from Blue Star Limited !

                                We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details. Please email the details to Email id: [protected]@bluestarindia.com

                                • Complete Name and Number

                                • Complete Address with pincode

                                • Model Number

                                • Date of Purchase


                                We look forward to help you and assure you of our best services at all times.

                                Regards,

                                Sunita Dcosta
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                                  upender.babbu
                                  Jul 16, 2021
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                                  Address: SHOP NO.5 HOUSING BOARD PAHSE 3 BADDI

                                  Sir and madam have called 50 times to the technical department of blue company but they haven't solved my problem, it's been 2 months, complained and they don't come even after calling, here I am in loss but the company's logo It doesn't matter, I want that some action should be taken on those who are not resolving me please sir and madam my problem is from the day I took their fridge, the problem is it never cools. When the water starts coming,

                                  सर और मैडम ब्लू कंपनी के तकनीकी विभाग को 50 बार कॉल कर दिया है पर वो मेरी समस्या का समाधान करते ही नहीं 2 महीने हो गया है शिकायत की और कॉल करते पर वो आते ही नहीं यहां पर मेरा नुकसान हो रहा है पर कंपनी की लोगो को कोई फरक नहीं है मैं चाहता की जो लोग मेरी समाधान नहीं कर रहे हैं उन पर कोई कार्रवाई हो कृपया सर और मैडम मेरी समस्या है जिस दिन से इनका फ्रिज लिया है तब से समस्या है कभी ये ठंडा नहीं करता। कबी पानी आने लगता है,
                                  Blue Star India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 17, 2021
                                  Blue Star India Customer Care's response
                                  Dear Sir,

                                  Greetings from Blue Star Limited !

                                  We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details. Please email the details to Email id: [protected]@bluestarindia.com

                                  • Complete Name and Number

                                  • Complete Address with pincode

                                  • Model Number

                                  • Date of Purchase


                                  We look forward to help you and assure you of our best services at all times.

                                  Regards,

                                  Sunita Dcosta
                                  Jul 17, 2021
                                  Updated by upender.babbu
                                  Area manager is not doing his job well, had talked about 50 times the manager does not take any action from Satish and his boss, I want some action against him

                                  My name - UPENDER RAJPUT
                                  M.NO. -[protected]
                                  ADDRESS - SHOP NO. 5 HOUSING BOARD PHASE 3 BADDI (173205)
                                  MODEL NO. - SC300F
                                  DATE OF PURCHASE 15/04/21
                                  Jul 25, 2021
                                  Updated by upender.babbu
                                  what happened to my complaint
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                                    K
                                    Kjagdish@159
                                    Jul 16, 2021
                                    Resolved
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                                    Resolved

                                    Address: Ghou manhasan ward no. 5

                                    My ac compressor does not working only air blowing
                                    +1 photos
                                    Aug 17, 2021
                                    Complaint marked as Resolved 
                                    Blue Star India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 17, 2021
                                    Blue Star India Customer Care's response
                                    Dear Sir,

                                    Greetings from Blue Star Limited !

                                    We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details. Please email the details to Email id: [protected]@bluestarindia.com

                                    • Complete Name and Number

                                    • Complete Address with pincode

                                    • Model Number

                                    • Date of Purchase


                                    We look forward to help you and assure you of our best services at all times.

                                    Regards,

                                    Sunita Dcosta
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