[Resolved]  Bluedart — Intentionally delaying the delivery of my package

Address:Kolkata, West Bengal

Hi, My name is Preetpal Singh Gill and my AWB no. is [protected]. I was supposed to receive two packages from Axis Bank via Bluedart. I received one from Bluedart around a week to 10 days back and for the other package (AWB [protected]) the status on their website shows as Address Incomplete. This is such a ridiculous update as if the address was incomplete how did they managed to deliver the first package at my residential address. I have called multiple times but everytime I am getting a run around that it will be delivered on the next working day, and then a status is updated as consignee shifted from address, address incomplete, etc.. Since I work in night shifts so I receive all the packages at my current residential address. If the address is incorrect, how all those packages were delivered and how was a package from same bank delivered to me 10 days back via Bluedart itself ? I want my problem to be resolved immediately. Regards, Preetpal Singh Gill [protected] [protected]@uaemail.net 37/6A, S.N. Roy Road, 2nd Floor, Flat # 7, Kol-700038 Close to Mitali Club, Exactly opposite to Dutta Pukur, nearest bus stop: Behala Ajanta
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Aug 13, 2020
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
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Comments

These are a bunch of liars and lethargic people running a business of courier company with no knowledge of customer support.

They do not even have the work ethics to contact the customer and to apologize the inconvenience after receiving the complaint.

They delayed the delivery and stated floor no. was not mentioned on the packet..some representatives said that floor no. was wrong. I have been staying on 2nd Floor since 10 years and the same was mentioned on the packet then why there was a delay in delivering my package ?

Will blue dart be paying the compensation for the harrassment and numerous phone calls that I had to make to make them understand that they needed to deliver to 2nd floor..

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