Bluedart — theft of my package by delivery boy

Address:	411033
Website:	bluedart

I ordered a package from nykaa cosmetics. Bluedart was their delivery partner. I checked into the nykaa website and my package showed delivered. I was shocked since i did not even receive a phone call from the delivery boy. Later i complaint to nykaa and they shared the proof of delivery to me. There was a fake signature on it. I reached out to bluedart office and asked them "where is my package and tell me whose signature this is?" they sent the delivery boy to prove their point and he accepted in front of me that he did the signature and he had given it to his girlfriend after we applied some pressure on him. Even when i reported this to his superiors they did not revert back to me or follow up and finally i got the refund from nykaa. Bluedart just ignored this issue.