Boat — Airdopes 441pro Active black

Raj.30

May 28, 2021

Website:

www.boat-lifestyle.com

I applied for claiming my warranty on Boats Airdopes 441pro, on 4th May I received one message from blue dart that they will collect the product from me on 4th and I gave them the product . Since than I'm tracking my product .

They gave me a waybill number . Now when I'm checking my product on your website, there isn't any updates from your side since 4th May .
The link is not working.

When I checked with blue dart, it's showing that the product has been delivered on 7th May .

It's been more than your expected resolution time, still no update . I've called your customer service, there also no response . I wrote email to which I got automatic reply.

Claiming warranty on a defective product product shouldn't be this hard.

I know situations aren't well right now but atleast give me some updates please.

I'm a student and I need my earphones . Kindly understand 🙏.

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boAt customer support has been notified about the posted complaint.

May 28, 2021

Updated by Raj.30 These are few screen shots