[Resolved] Boat — boat bassheads 225 earphones | |||||
I bought a boat bassheads 225 earphones from snapdeal on 21st feb 2019. Initially, the product was good but since the last one month, the sound quality has degraded and sometimes it gets imbalanced in both buds. And also one earbud and mic stopped working. Due to bad sound quality, it causes sometimes ear pains and headache problems. I want to claim my warranty and get it replaced with a new product as soon as possible Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Hey boAthead,
You can register your complaint under warranty & also track the status of your complaint through our new Portal using auto-generated complaint ticket number.
Below is the link to our customer service portal,
http://support.boat-lifestyle.com
* Step 1. Register your complaint (You can press no if it asks you whether you have registered your product)
* Step 2. Upload a copy of your invoice (Correct Amazon invoice (Sample) CLICK HERE)
* Step 3. Fill in your Pick and ship address if different from registered address.
Once we have all details with correct invoice our customer service team will initiate a pickup of your unit and you will be informed via SMS and Email
Please use this video as reference to register your complaint
https://youtu.be/27TGfWd3AdI
Regards,
boAt crew
You can register your complaint under warranty & also track the status of your complaint through our new Portal using auto-generated complaint ticket number.
Below is the link to our customer service portal,
http://support.boat-lifestyle.com
* Step 1. Register your complaint (You can press no if it asks you whether you have registered your product)
* Step 2. Upload a copy of your invoice (Correct Amazon invoice (Sample) CLICK HERE)
* Step 3. Fill in your Pick and ship address if different from registered address.
Once we have all details with correct invoice our customer service team will initiate a pickup of your unit and you will be informed via SMS and Email
Please use this video as reference to register your complaint
https://youtu.be/27TGfWd3AdI
Regards,
boAt crew
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We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal