Boat — phishing and fraud

 
1 Review
India
 Sk57 on May 23, 2020
I ordered a rockerz 510 from your official website. I've already made the purchase and paid for this product via paytm wallet. I used the paynimo payment gateway. An amount of rs.1, 899 was deducted from my bank account. I have got both the paytm and my bank's confirmation messages about this transaction. Still i get a mail in my inbox asking me to complete my purchase. Then where did my money go?! If you want to check on something then just check on that payment gateway of yours. And even then you cannot do anything about it, please return my money, it's precious.
I tried to contact your customer service but i was put on hold.
I either get the product ordered or i get my money back or i'll have to file a complaint.
The choice is yours.

Complaint Status


[May 24, 2020] boAt customer support has been notified about the posted complaint.
Verified Support
boAt Customer Care's response Jun 03, 2020
Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [email protected] so that we can resolve your issue asap.
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    Customer satisfaction rating
    15%
    Complaints
    698
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    Resolved
    91
    phone
    +91 22 4946 1882
    location
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    Boat - phishing and fraud