Boat — warranty place product issue (request id 918196)

Boat — warranty place product issue (request id 918196)

C Cmageet Dec 19, 2022 This thread was updated on Dec 19, 2022

Dear team In jan 2020, put a request for warranty (Request id 918196) as one side head phone was not working.. Product code wireless headphones rockers 275 blue stick cost was 2399/- after 20 days which is too delay but today i have received replace product under warranty scheme is boat rockerz 275 active black cost is 1499/-... Through imagine marketing india pvt ltd which is vendor of boat. Do you think that is this genuine transaction happened? Moreover product which i had received is not fresh piece and bill was also not available in packet. Warranty means hope everyone know about it. Same point address company customer care but everytime replied that your request closed means no responsibility and any action taken from company side. This is nothing just doing fake transaction to other person replace product to be adjusted in other person requirements. Old product bill of 2399/- and warren product image with me (Bill not shared with me) and demand for the same then same replied your request is closed. This is nothing just trying make a fool people. +1 photos Was this information helpful? No (70) Yes (192)
boAt customer support has been notified about the posted complaint.
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Comments

kannan1989

My ticket no -896075

i sent my protect 8th January 2020 but still i con, t receive my protect back i talk to many time to customer care they telling with in tow days you protect but i con, t get after one and half month they cant attain my call also they very pour
customer support .

Biplov Rai

Raised complaint about a month ago, ticket raised but complain still pending.ticket no 895485

Sachin Marmat

No sound

Chau Watina Chowlu

Hey there..i am facing some problem with my boat stone170 portable speaker problem is very low sounds and unclear sounds quality and product is under warranty please help me to fixed the problem as soon as possible coz am a music lovers I need to carry where ever I go.. anyway i love your products please solve my problems.

PARAMESH ACTOR

Dear sir,
I have contacted the nearest service centre according to the website but when I contacted them through phone they told that the damaged product could be replaced only if the warranty period have another 15 or more days left.
I had just 3 days left for my warranty period and they told to contact the customer care.
So please guide me with the further steps.
I had bought a Boat bluetooth earphones last year which had a one year warranty.
During the lockdown the left earbud stopped working and there was no audio output from the left wire.
I could not contact the customer care because I didn't have my bill with me as I had been locked down in another place.
Now I have the bill and my product please guide me what are the further steps I need to take..
I had purchased the earphone online through amazon.

Earphone Model:ROCKERZ-255 wireless bluetooth Headsets

Invoice Number: BLR[protected]

Invoice details:KA BLR[protected]

Invoice date: 07.08.2019

Order number:[protected]

Billing address:
Paramesh AM
#32 Sinchana Nilaya
Byregowda layout
Muddayana palya
Bengaluru, Karnataka
560091
I request you to take immediate action as I am in need of the earphones urgently.

Naveen Netha's

No sound when I play any music, video and also left ear pod is not connecting to the phone .

Prince Mahesh Kanna

Hi Team,

Hope all are doing good...!!

I have problem with my Bluetooth headset..

It's now working properly.. Can you please fix the issue or guide me who can resolve the issue..

Thanks,
Mahesh

Walter009

Headphone 1 speaker problem

Deadly player With love

I have problem with bluetooth headset

The side button are not working

Ekta Badiger

Hello,
I have lost my boat wireless headphones. It got stolen.. can the support team help me get it back by any way?
I have all the documents related to it.

Parveen Jaat

Sir, my headphones speaker not working under warranty period

Chetan Naiwal

One side headphones is not working. Currently in warranty period. Please resolve ASAP. Thank you.

Avdhesh_123

Hi I am avdhesh yadav, I have purchased boat wireless earphone (rockerz 225f imagine) on[protected]...
After using it for around 9 months I am having some issues regarding charging and battery backup...
Kindly assist me with this issue...🙏🙏

Regards

Avdhesh yadav

ARULCIVA RAGAVA AS

I have a problem.12th October 2019 I bought this. It's been 10 months since I bought boat rockers 225 Bluetooth earphone. It's was an amazing problem I loved it. Now I am facing issues. Left side didn't work and now right side works now and then. I have attached both Order #[protected] and product photo. Can you help me in fixing this issue. My email [protected]@gmail.com.Thank you