boAt Complaints & Reviews

I have sent my earphones for replacement and the company has issued a replacement it's been a month and more that they are not sending back my earphones or responding to my calls or emails... They just send me messages that they will send the earphones... Please help me out and ask them to return my earphones. Or else at least tell them to return my money. I am attaching the screenshot here

Boat rockerz 255 sports bluetooth wireless earphone is not working and it has became one sided. Where only the left side speaker is working and right side has became dis functional. I had bought this product in 20 jan 2019. And i have 1 year of warranty on this product. Please help me out with this issue in this product how to get it resolved asap.

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I bought the product boAt Rockerz 255F Bluetooth Headset with Mic and 5 months later one side of the earphones is not working. The customer service is answered by an automated system asking me to register the product and sent me a link which does not work. I have tried visiting their website and registering but I have yet to receive the confirmation message and it has been more than 10 days. I tried to mail them and again they sent me a mail saying to register on their website but there is no response from them, no matter how many times I tried to register. And sometimes the website doesn't work. Claiming warranty on a defective product product shouldn't be this hard..I feel like they purposefully made it this hard to claim the warranty.

I have purchased boat air dopes 411 v2 from flipkart a month ago. But after using it for one month iam facing a problem in the right side ear dope. It is discharging very fast, even when it placed in charging case it is getting discharge. That makes alot of inconvinience and even its customer care response soo poor. So kindly accept my complaint and resolve it as soon as possible

I raised a complaint on boat's website about mu faulty stone 1400 speaker on 11 nov (24 days ago) as it had stopped working. 2 days later my speaker was picked up from my home (On 13 nov).
Then it took 7 days for it to reach mumbai which it finally did on 20th november. Then 2 days later (22 nov), i checked for the status of my complaint on your website and it stated that a replacement unit was issued (Attaching a screenshot for the same). After that i haven't heard from you for a single time in 14 days. So it's my kind request to provide me with some update about the progress of my complaint as soon as possible. And provide me with the replacement unit asap. Your customer support won't pick up my phone and it's just pathetic. According to you the replacement is already issued so why aren't you sending the speaker back to me. Kindly revert back to me with an update

Thanks and regards
Aditya pandey
Email-aditya. [protected]@gmail.com

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 60 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

Ticket no :-

1. 597289
2. 631597
3.688170
4.825217

I bought a boat rockerz 255f bluetooth headset with mic through flip-kart on oct 2019. Since after two months o[censored]sing right side of the headset is not working i have already registered complaint regarding the same (Ticket number 800057) date on 22nd nov 2019 and reverse pick up has been initiated through xpressbees on the same date and waybill number is given (Waybill number[protected] but the reverse pickup is not done yet and the contact number given for the reverse pickup the concern person is not attending the call i tried reaching him more than 10 times for last 5 days.

I have purchased boat bassheads 100 in-ear headphones with mic (Black) on 2nd may 2019 through amazon, which has 1-year warranty. But now these earphones stopped working and also show the sound issue from the last few days. These earphones give the very bad quality of sound which is understandable to me or another person. Kindly reair these or replace these. Thank you. I hope you will take the necessary action as soon as possible....

I purchased boat 225 black wired headset on 27 may 2019 from amazon. I've registered the product and i want to claim warranty for the product. I'm trying to lodge a complaint on the boat website from last 1 month but it is not allowing to do so. Whenever i call on their number they give the scripted answer there is issue with the website.

I dont know now how to claim warranty. Please help

The product has a one year warranty and within the warranty period the hearphone stopped working and i couldn't hear on both the sides of the hearphone and expecting a new product in replacement of the same. The boat hearphone had stopped working completely i couldn't hear anything. Firstly i couldn't hear only on the right side and later both the sides stopped working

My bluetooth headset started creating within unexpectedly less time. Initially it seems to be good. I liked the products sound and battery backup both. But now it's right bud have stopped working. On checking remarks about product i found that right bud is more vulnerable to damage because of presence of controllers. Company must work on the manufacturing.
I have been disappointed by the inferior quality of product. I hope, boat will provide me better experience in the process of availing it's warranty and i will get the replaced bluetooth within least time possible.

The payment of my order is done but bill or order confirmation mail is still not received,
Date of incident: 02/12/2019

I didn't receive any kind of confirmation email from the boat or ndsl. I contacted razorpay and they are saying that money is deducted so any further process or refund be initiated only by merchant ndsl or boat.

I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 1499rs for same and i want to cancel order and want to intiate full refund into my same payment method so help me regard this
Product:-boat roackerz 510
Order id:- #8635

I bought boat rockerz 255 wireless headphones this year and right side stopped working. My product is within warranty but company’s customer care number is not working and service centre address is given but cannot find the store. When the service centre phone number provided my company is called... The person is saying wrong number. No response from emails also.

The payment of my order is done but bill or order confirmation mail is still not received, and if i check track order on boat website the number for order shows its incorrect number.
Date of incident: 29-november - 19
Upi transaction id :[protected]
The only number it shows while payment is this : [protected]
I didn't receive any kind of confirmation email from the boat or ndsl.

I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 399rs for same and i want to cancle order and want to intiate full refund into my same payment method so help me regard this
Product:-bassheads 162 - black
Order id:- #8334

I can't receive my earphone after online warranty process.
I can apply 23/10/2019 to boat website.
Then 25/10/2019 received my boat extrabass 225 red.
According to xpressbess my product already shipped mumbai boat branch at 30/10/2019. But i called customer care they always told to me your complaint is pending. I have some proof i can attach.

My defective product was picked up on 8th of november it is showing replacement issued on 18th of november it is 29 today still not dispatched when contact costumer care they asked me to wait for 2 days with patience i waited and then tried calling the team again after two days. It is really hard to get in touch with this people after a long wait of 30 mins this aldy answered the call and asked for ticket number i asked her to wait for a minute this lady disconnected the call and i was so pissed off and the lady lady told me that the ocean blue color is not available (225 ocean blue) as it is a limited version. Even i agreed for red or black which ever is available she promised that it will be shipped by 4:30 in the evening on 28th 2019 still no update. It is only 3 months since i purchased this item. Solve it at the earliest. My ticket number 757047

I have tried on boat coustmer care to raise complaint that my head phone not working but i am not able to raise complaint in site and when i tried to contact customer care the person cut my call in two times and my head set has warrenty now and i need a solution for it. I cant understand how irresponsible when one customer called customer care and they cut the call with out any confirmation its totally unfair. I need solution for this