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I made a replacement boat earphone on 06/07/20 and reached at service center on 16/07/20. And last status shown on ticket number - 1255345 that "replacement product issued" on 18/07/20, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 28 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 1255345. I am facing lots of problem regarding this.
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I made a replacement boat earphone on 26/06/20 . And last status shown on ticket number - 1221681 that "replacement product issued" on 13/07/20, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on but no one answer the call after long long waiting time. It is almost 3 months they dispatch the product through blue dart AWB No [protected] but parcel or delivery not received me at location I made call customer service of blue dart he said me our parcel return back to shipper. Whenever i call customer care they didn't respond. Please help me my ticket no 1221681. I am facing lots of problem regarding this.
I made a replacement of boat headphone 100 on 29/08/2020 the executive collected my headphone on 30/08/2020 then 13 days later they said my headphone is testing then on 14/09/2020 they updated that my headphone will be delivered to me in 5 days but it's been a week and no other updates given also I mailed them twice no reply and their phone are always busy. They did not responded or updated anything now I am begin to doubt whether my headphone come back to me or not. It's a headphone with 1 year Warrenty but their replacement process took 1 month.
I have registered a complain on 4th september 2020 that my rockerz 255pro was not working and the very next day your partner Xpressbees took my product and i have got a mail saying that I will get my replaced product within 15 to 20 days and now it's 3rd October almost a month but still i haven't received my replaced product neither i received any mail.I wrote a mail to your customer care 2days back but they didn't even bother to reply me. What the hell is wrong with u guys, worst product and worst service. I'm telling you Frankly and in good way that i should receive my replace product with in 2days or else serious action will be taken. My ticket number is 1495077. Thank You.
I have given by boat airdopes for warranty replacement and still I didn't get the delivery .. it's been almost a month and still the product is undelivered and also status is not updated ..for ticket number #2244527
I have given by boat airdopes for warranty replacement and still I didn't get the delivery .. it's been almost a month and still the product is undelivered and also status is not updated ..for ticket number #2259230
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