Bonanza Portfolio Complaints & Reviews

Sub: Complaint against Bonanza Portfolio Ltd for waiving of funds from my trading account without intimation.

Sir

I am invested through Bonanza Portfolio Limited from Bhubaneswar into the Indian Stock Markets having Account Number MC7H0S53. Unfortunately, I found my account been debited by a huge margin and subsequently repeated times I found that my balance have reduced. Total mismatch of my funds amounting to Rs 21385/-. I have made effort to communicate the Branch and the Relationship Manager regarding this. But nothing I got besides false assurances. I had been assured that if they found my non involvement in deduction of the amount, then they shall reverse the said amount. But no action whatsoever was made to justify me.

I hereby declare that I have not placed a single order relating to the trading activities and the cause of deduction of the amount for whatever reasons it may be, however I have been informed that the cause of this issue had been their server problem and power failure during the period.

Please verify the facts and evidences with the broking house in Bhubaneswar as they are having all records of confirmation of orders and award me with my lost amount.

Kindly look into the matter and please take necessary action to resolve my claim.

Thanking You

Shaswati Sahoo

Bhubaneswar

SHASWATI SAHOO

Sir,
With reference to above subject I would like to inform you that as per my record my last trade was on date of 11feb2008 and my all stocks were in my pool a/c, no any trade has been done after the date.11 feb 2008

But the ledger, sent by bonanza portfolio ltd. is showing that as I am daily trader and I am doing trading daily and got loss in trading. It is requested you kindly look into the metter and check who was doing trading in my trading a/c and how company permit to any one to trade in my a/c, and why is it not informed me why has not sent me contract notes. from five month ago to till today i have communicated to company many time by mail, telephony, registory but not given me satiesfactory reply so please take a necessary action.

My D’mate A/c No. MNUKOA866

Stocks in your pool a/c- after unauthorised used(remaining stocks)
1. Bellary stl 2000 NO 1. Bellary stl 2000 NO

2. Bhel 10 NO 2. Fame india 160 NO

3. Fame india 160 NO 3. Mukund eng 260 NO

4. Mukund eng 260 NO 4. RPL 25 NO.

5. Rnrl 40 NO 5. R POWER 24 NO.

6. RPL 100 NO

7. R Power 24 NO









Reena keshri

demate a/c MNUKOA866



Mob no- [protected]

My salary cheque from Bonanza Portfolio ltd Head office Mumbai my cheque came Amnt is Rs5079/- out of that amountan Rs 731.71 has been deducted .Because of this very poorest service from ur side i am not at all satisfied and my name is Celia Gomez.my account Number in ur bank is ;[protected].That is why i would like to close my account which i have in your bank and i request u to send cancellation of Account form as earliest as possible in my email Id:[protected]@yahoo.com.
your sincerly,
Celia Gomez.

I had opened a trading Account with Bonanza on 22/09/2008 as i was being approached by their relationship manager Deepak Shah in Bangalore since 1 month. Subsequently Without my confirmation trading was started on 8th October 2008. even before the margin cheque of Rs. 50000 and Rs. 20000 was not been cleared by my bank and even the account opening cheque of Rs. 888/- and after subsequent enquires i came to know that i have a debit Balance of Rs. 54000.00 for which i received no communication from their office and even after subsequent enquires i did not get any satisfying answer from Deepak Relationship manager, saying that he was on holiday during this time and when i asked for the refund of my Deposit of 70000/- they are saying that I have only Rs. 16000.00 in my account. Till date i have not given any confirmation for any trading in my account and when i asked for proof of trading confirmation from their Bangalore office, they are not giving details on this. Now they are saying that the dealer of their company has done the trading and the company is not liable for the loss. Pls do let me know how I can get my hard earned money

I opened a Dmat A/C in Bonanza (branch - Anna salai, Chennai).

To open the A/C, there are two checks (Rs. 5000 each) have been collected from me and was told Rs. 5000 for BSE and Rs.5000 for NSE by executive. From that, Rs. 5000 only credited as my margin to BSE. Without my knowledge, the other Rs. 5000 has been paid to prepaid brokerage to Bonanza by the Bonanza executive.

I have spoken and mailed to the branch Manager for transfer the prepaid brokerage to my margin, he only expressed deep regret for that mistake by his team person. But he said there is no such option to transfer the prepaid brokerage amount to my margin and assured that he will do trade for me for that brokerage Rs. 5000/-. How can I trust him after this mistake happened? And I wanted him to close my A/C and return my amount. For that also the manager doesn't accept.

I wrote mail to [protected]@bonanzaonline.com, [protected]@bonanzaonline.com. There is no responses.

How to proceed further? Shall I move to sebi complaints or approach organizations such as www.naavi.org. Please help me

I am ssory to say that the agency of Bonanza Portfolio Ltd. situated at Near Chouhan Pyau, Thatipur, Gwalior (MP), run by some Mr.Anurag is not dealing with its customers properly and rather misguiding them, e.g., on 22nd Feb'08 I contacted the said agency for opening D-mat account and delivered five share certificates (100 shares in each certificate) of Asian Oilfield Ltd. which were in the joint name of Mr.Yogesh Verma and Umesh Singhal. I was advised to open demat account in my name (Smt.Ranu Verma) and I consented for the same. After delivery of aforesaid shares till 20th May'08 I have heard nothing from their side, though in between I tried to know about what is going on but I have been told that the shares had gone for transfer and when after three months I received the shares duly transferred then only I came to know that the shares have been transferred in the name of Yogesh Verma, which now cannot be transferred in my demat account and this fact when I wanted to bring into the notice of the said agency at Gwalior (MP), I was not heard nor any heed was paid to me, and thus, I was accordingly misguided by the agency at Gwalior by Mr.Anurag, who is running the agency.
This act of the agency at Gwalior is very penic to me for the reason - (i) the agency has not taken prompt and quick action in getting the shares transferred and caused delay for a period of three months, otherwise by the time I would have sold the shares when they were going high thereby causing me loss; (ii) when the shares were transferred in the name of Yogesh Verma, I should not be guided by the agency to open the demat account in my name, instead of Yogesh Verma; (iii) a very rude and unwanted behaviour of Mr.Anurag, director of agency at Gwalior, with its customers like me.
This act of Mr.Anurag has compelled me not to join the Bonanza Portfolio Ltd. further more. I therefore hereby inform/request to close my demat account with immediate effect and I shall not be liable for any dues if any in future. I further request to take appropriate action against the said agency at Gwalior with a view to maintain the credit of Bonanza Portfolio Limited.
As per Instruction slips given to me, my client id is 00389097 and DP ID is 12033500.
I would like confirmation regarding closing of my demat account with Bonanza Portfolio Ltd. on my email id - ranu.[protected]@yahoo.com or on my Cell No. [protected].

RANU VERMA