[Resolved] BookMyShow — Amount debited but ticket not booked (No confirmation sent on email)

kuldeepc12

from Mumbai, Maharashtra

Address:	Chandigarh, Punjab, 160101
Website:	in.bookmyshow.com

Hi,

I booked 3 tickets on 23/12/2016 using bookmyshow mobile app (As a guest user) at around 3:35 pm for the movie (Dangal), but may be due to some technical reasons the amount was debited from my axis bank account of which i got the reference code and i did not get the email of e-tickets.

Please find the details for the transaction :

Transaction code : inb/[protected]/ccavenue.com/charge/null

Please make a refund of this as quickly as possible.

Thanks
Kuldeep

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Mar 14, 2017

Complaint marked as Resolved

Verified Support

Feb 07, 2017

BookMyShow Customer Care's response Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.