BookMyShow Complaints & Reviews

Hi,

I've booked 5 tickets for RRR movie for Sunday (27/03/2022) morning 10.30AM show in Venkateswara theater, KR pur am, Bangalore. But actual location I need to book was Venkateswara theatre, Kengeri, Bangalore. I mistakenly booked in wrong location. Can you please do the needful to change the location of those tickets to Venkateswara theatre, Kengeri, Bangalore . Ticket details provided below

Second C - A30...

Hi Team, I have booked my ticket for RRR movie today dating 26 March 2022 @1:07pm however money is deducted through net banking and the tickets are cancelled... If money is deducted why you guys have cancelled the ticket you could have continued the transaction... And if not you should refund the amount as soon as possible... What are you guys gonna do by keeping our money for 5-7 working days. As per your refund policy its a lot of time...Refund the money as soon as possible...

I have booked 3 RRR tickets on 28 th March in Hyderabad
Ticket booking confirmed
But please send me entrance scanner
On WhatsApp [protected]

Yesterday at 1:00 am a transaction have been made through my amazonpay Balance of 2983 rupees of bookmyshow movie tickets which is a false transaction as no one has my account and neither the transaction is done by me and also @bookmyshow was never Authorized with my @amazonpay account. I have both the transaction P[protected] and bookmyshow booking ids[protected]. Please have a look on this fake transaction and stop it as early as possible #bookmyshow #amazonpay

I've booked 5 IPL tickets for 5th April 3022 match. Still tickets are not dispatched and I'm worried. I've called thier customer care and they have no clue how to resolve this query. Please provide me ticket pickup adress I'll pick up from that place.
My email - [protected]@gmail.com.

My ticket booked ID is : WH2WP88, booked on 23.02.2022 but due to unfortunate circumstances i cancelled the booking, but today is 24.03.2022 till date i did not received refund amount.

I have booked 4 rrr movie tickets through paytm.. Amount of 1043 debited from my account but tickets not booked... Plzzz helpme...

I booked the ticket for RRR on 26th 10 am show in gopalan mall sersi circle, I got my ticket, now when I tried to book another seat I cant see the same thetre and the show timings will this affect on my show

Ticket cancelled but refund not done

It's been more than 10 days. I still haven't received my refund due to payment failure 2 times

Today on 19/03/2022 I booked 4 tickets for the 03:00 p.m. show of the " The Kashmir Files" at Shri Ram cinema, Shivpuri, M. P.
It had been the worst movie experience, I have ever had.

* As we reached at our allotted seats we found empty cold drinks tetra pack, popcorns pack, etc. at our seats.The conditions of seats were worst. There was no back support of my chair "B7".No cleaning was done before the new show.

*Despite of such a hot weather for the first 45 to 60 min, no. AC had been switched on. We faced a suffocated surrounding.

* The last 10 minutes climax was not shown & lights were on & show was off.
If we are paying all the amount for ticket then in return what we are getting!!!

* Movie got "A" Certificate, but all the kids from 3 yrs to 17 years of age were watching movie, sitting in theater. Such types of parents should not be allowed by managing team of Cinema Hall.

* I request the authorised officials to take strict actions against the Manager of Shri Ram Cinema Hall, Shivpuri, M. P.

I had booked 2 tickets for Batman 6:00 pm show at PVR for Friday ( 18th March 2022). At the time of booking tickets cancellation policy was available.
But today when I am trying to cancel my tickets they are showing me error.
The support center is also not giving me any reply.

Hi,

I have booked 3 tickets for a comedy show in Bangalore and the transaction was cancelled immediately due to technical issue.

The book my show app was showing refund will be credited in next 2-5 days. However even after 2 weeks I have not reverse amount.

Tried to contact the customer support several times but there was no response.

I had paid for 3 tickets on 6th of March for the movie 'The Batman'. ( scheduled for 7th March 2.25pm). The money was deducted from my bank through Google pay, but the transaction failed to process from bookmyshow's end due to server issues. It's already been 10 days and I still haven't got my refund yet. Please resolve this issue as soon as possible.

Thanks
Prithwiraj Bhattacharjee

I tried to book tickets. For the first time transaction got cancelled. money didn't get debited.

But for the second time, money got debited and transaction got cancelled. And tickets didn't get booked.

Money is deducted but tickets not confirmed.. Please help me...

Please find booking confirmation details but in theatre they didn't allowed by saying bad transaction ticket. At least refund our tickets amount. We had a bad experience becouse of bookmyshow.

Hi Customer, Booking ID: ACPM[protected]. Seats: PLATINUM - R22, R23 for Aadavallu Meeku Johaarlu (U) on Sat, 5 Mar, 2022 09:50pm at Asian Lakshmikala Cinepride: Moosapet(SHASHIKALA).

This transaction cannot be cancelled as per cinema cancellation policy.

In view of the Covid-19 situation, please follow these safety guidelines: bmsurl.co/TLUlJ3uunN

Regards, BookMyShow

Hope this complaint can bring back my money

I have booked tickets through Google pay and the amount is debited. But I didn't received any confirmation sms as for booking.

I had booked tickets on 23th Feb. Payment was failed. Tickets were not booked. I called your customer care number i had informed this, they told within 24-48 hours, your amount will be refund. I was waiting later on 26th feb again i call them to inform still i didnt receive any payment from you. They told me to wait within 4-5days amount will be refund. And again its 2nd march im trying to call your customer care they are not picking the call, It shows waiting. Whats the solution for this? Customer Care not giving proper response they are just telling me to wait. How may days i want to wait. Already 1 week gone.

Money debited from my account without any permission.I’ll booked an tickets before almost 5 days and I’ll payed it and watched that movie. But again same amount debited without any permission, please anybody help me.