BookMyShow Complaints & Reviews

It's been a week and I didn't get my refund for the show that had been canceled.I bought TWO tickets and still have not gotten the refund. I've been trying to contact you for too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹468.44 for the Chandigarh Kare Aashiqui movie, which had been canceled on 14 December...

I booked 2 tickets before 2 month and booking failed and my ammount debited from my Bank account...and refund not credited yet.
when i tried to connect support agent more than 2 hours no one taking my call or chat and every time my call got connect call got disconnected automatically...after waited too much time what is this behaviour... Tried to chat with chat support they also not contactable no one is there for chat ... I am never...

I booked tickets and the money got debited from my account but the bookings wasn’t confirmed. So I started fresh and booked again. How ever the debited amount wasn’t refunded....

I had purchased tickets of spiderman: no way home. the amount got deducted from my account but there was no confirmation of tickets.
please resolve this issue quickly with refunding of money.
I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
[please help cause this is a huge amount].it would be kind of you....

I had booked 2 tickets for Spiderman No way Home on 15th December, 2021 for Sunday ( 19th December, 2021). At the time of booking tickets cancellation policy was available.
But today when I am trying to cancel my tickets they are showing me error.
Also when i tried to log in to their website through my phone no ., they are not letting me log in.
The support center is also not giving me any reply....

WQ77CXP booking I'd of Kotigobba 3 cinema but the show has been cancelled from organizers, but I didn't receive the money / refund since 2months...

I was trying to book a movie ticket from BookMyShow and paying from GooglePay application.

Below is the transaction id from GooglePay.

UPI Transaction ID:[protected]

The amount is deducted and the transaction is successful from GooglePay. But BookMyShow showed me transaction time out and the ticket was not booked.
Please help me to resolve this issue and help to get back my money in my...

Why did you cancelled my tickets..?
What's the reason..??
Money was in pending..?
When did i go to movie 😈...

Booked 5 tickets for 19th december spiderman no way home, received 18december tickets. Booking ID: WM2F85Z...

Hello Team,

I hope you are doing well.

I have booked three tickets on 17-Dec-2021 for movie Spiderman and paid via google pay. However, the payment was successful but booking is not done.

I tried to connect through chat support and call[protected] and failed to get any response.

Request you to please do the needful as soon as possible.

Regards,
Shaik Imtiyaz....

Dear Team,

I Can't able to book movie ticket, and i can't able to update my new mobile number...

Num:[protected]...

I have booked the tickets for 18th Dec 21 by mistake.
i tried to cancel the tickets within 2 minutes of booking them however i am unable to do it.
Book my Show customer care toll free numberr is coming busy nor am i able to find a live chat option.
Kindly guide me through the process to modify the ticket dates...

Hi Team as i booked my Ticket on 16st of December so amount got diducted in my account but i didn't got the ticket kindly refund the amount. please find the attached copy of payment diducted kindly do it as soon as possible. Please help me...

The show was booked on 18th november but on reaching the venue the owners told that since there are not enough shows they are cancelling the show and the refund would be issued.
From 18th november till now I have written endless mails and dialled the customer care number but I got no response.
Please resolve it asap...

Booking ID: SSVL[protected].
The show was cancelled by the cinema theatre due to licence issue. But refund not initiated. Didn't receive any confirmation email/SMS....

Cannot cancel my tickets...

Booking ID : WQB32GT
Date : 06- November 2021
Show : 10PM
Movie : Annaatthe
Theatre : Silver Hills Cinemas, Thodupuzha, Kerala.

It's on November 6 2021 I booked tickets through Bookmyshow app. The show was cancelled and it's not informed by Bookmyshow. No messages were recieved about the cancellation of show. I reached there at the theatre and they told me that the show has cancelled. The only option...

I had booked my tickets in bookmyshow the amount was reduced through phonepe but did not receive any tickets through sms or email and i cannot even see my tickets in purchase history to cancel them i have booked my new tickets i want the refund of old...

I have booked tickets from bookmyshow for spider man movie using UPI payment method (google pay) but the payment is not updated with bookmyshow and the tickets didn’t got confirmed...

I had booked 10 tickects on 9/12/21 for spiderman no way home which got failed which cost me ₹1609.60 and so i approached their helpline which was very busy and i had to wait for 30 min to get the call. They told me that they would refund it within 24-48hrs very politely so i believed them. As i didnt receive the payment i called them again but this time they told me it would take 4-5days. Again i believed them. But now it's been 7 days....