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BookMyShow Complaints & Reviews

in.bookmyshow.com
2.8
Updated: Oct 4, 2025
Complaints 1538
Resolved
852
Unresolved
686
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BookMyShow reviews & complaints page 18

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R
Roy Sasidharan
Nov 19, 2021
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I have purchased filmy pass one week ago for a upcoming movie but i haven't got any code from the website even after the payment confirmation and the website also provided a payment received confirmation also and they are not responding to my mails . How can be they just irresponsible, and the customer care number not connecting to them they are just escaping from the customer, it's just shame to them, i think this is the way they are earning lot of money by playing such tricks
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    A
    AnithaS18
    from Chennai, Tamil Nadu
    Nov 17, 2021
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    Address: Chennai

    The movie screening for the attached ticket was cancelled due to technical issues. It's been 10 days and I still haven't got my money back. I require a refund immediately.
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      G
      Govind Panicker
      from Thiruvalla, Kerala
      Nov 17, 2021
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      I purchased Filmy Pass coupon along with a ticket on November 11 and used it once. But the code haven't received since a week and I couldn't use it. I've contacting the customer care service for many days and they gives just auto generated replies of some other issues
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        B
        Bawa2510
        from Moga, Punjab
        Nov 16, 2021
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        @bookmyshow I Visit to See movie Fuffad Ji in Chokha Empire #Moga Punjab . I reserved my movie ticket via online @bookmyshow app and confirmed but Moga City cinema #chokha Empire booking staff behaviour not good, speak rudely and cinema didn't play the movie. 👎 @MIB_India
        +2 photos
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          A
          Athul Chandran CA
          Nov 13, 2021
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          Address: Banglore

          Transaction ID[protected]
          Amount debited 351.92
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            T
            Tapanjit007
            Nov 13, 2021
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            Sir
            I purchase 8online tickets form book my show app falcon festival 2021..but my Amount was debited but i have not rec any confarmation msg ...
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              A
              Aneri58
              Nov 12, 2021
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              Mob no. [protected]
              +1 photos
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                R
                Roseline Asha
                Nov 12, 2021
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                It's been 12 days but money not yet refunded
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                  D
                  Drvijay30
                  from Hyderabad, Telangana
                  Nov 11, 2021
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                  Sunburn groove cruise tickets

                  Bookmyshow does not provide proper information about the event and also has customer service which is not helpful at all.
                  I have booked couple tickets for Sunburn Groove Cruise worth 55000 and scheduled Nov 13 -15. Received an SMS saying weeks later that the event got postponed to January 22nd 2022. Tried to confirm it officially through customer support. Nobody picks up the call even when you are 1st in queue waiting for them to...
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                  M
                  Manoj1240
                  Nov 10, 2021
                  Resolved
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                  Resolved

                  Website: BookMyShow.in

                  Hi I'm Manoj Prabahar from Coimbatore. I've booked 4 movie tickets for 3rd November. But I did not receive any tickets but the money is credited from my upi id. I contacted BookMyShow helpdesk through e-mail, they said we will sort out the issue. But it's been one week still I'm not received money. Please make sure the money is refunded. Thanks in advance. I've attached the proof of payment below.
                  +1 photos
                  Nov 18, 2021
                  Complaint marked as Resolved 
                  They refunded the money to my bank account.
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                  With out book tickets money debited from my bank account
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                    H
                    Harikiran 48
                    Nov 9, 2021
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                    I have booked 3tickets for kottiobbha3 movie, movie didnot released and didnt play, its been 20 days I didn't get any refund amount kindly help me to solve this, contact me [protected]
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                      H
                      Hiten Solanki
                      from Rajkot, Gujarat
                      Nov 9, 2021
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                      Website: Bookmyshow.com

                      I had buy 2 Tickets through Bookmy show for DHAM DHAM DHAMA CHAKADI Movie at Suraj Cineplex, Junagadh (Gujarat) on Dtd.18/10/2021 and Show time 05:30 p.m. Ticket Rs.286/-

                      But, it show had been canceled by Cinema.
                      So, I had 5 to 7 days lots of time call to customer care of book my show regarding refund of money. When my turn came in call, call disconnected and not answer my call till today. Suraj Cineplex is also not answering for refund.
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                        A
                        abeeeshake
                        from Delhi, Delhi
                        Nov 8, 2021
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                        I have a Coral Debit card which has this benefit to get 25% per month at www.bookmyshow.com.
                        But whenever I try to use it on bookmyshow app and website, I get the error that my card is not applicable.
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                          I
                          Ishrath Banu
                          Nov 7, 2021
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                          Address: #12/12nd floor, Near masjid e parveen, Gandhi nagar

                          Movie suryavanshi in carvery theatre was played early than mentioned in my book show. Movies timing when we booked in my book show was 7.45 but the movie was started at 7.00 .ie. on 7/11/2021. We need answer for this
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                            A
                            Ashwin . S Amaira
                            from Chennai, Tamil Nadu
                            Nov 7, 2021
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                            I booked 10 tickets on Nov 1 for the film Anathey for the 7 PM show on 4 th November.
                            But the tickets weren't booked . However, our google pay services has confirmed that the payment was successful and credited to the merchant . It's been a week and I would really appreciate if a refund can be processed asap
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                              I
                              Ishitabahukhandi
                              from Lucknow, Uttar Pradesh
                              Nov 7, 2021
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                              Address: 529/370 KA Rahim Nagar Nai Basti Mahanagar Lucknow
                              Website: BookMyShow.com

                              I booked movie tickets through BookMyShow but didn't receive any confirmation. However the amount was deducted from my account. The site ensured that I would receive a refund within 2-3 days for transactions carried out through upi which is the case with me. This payment was made on October 26th and it has been 12 days since then but I haven't received the refund yet. Customer support is also very poor. I was made to wait on calls for an hour and the calls were disconnected at the last moment.
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                                I
                                Itz G L A D W I N Here
                                Nov 7, 2021
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                                Address: 12/2 5th cross down, magadi road

                                Today i had cancelled ticket they told they will give bms cash instantly but they didnt do so worst
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                                  D
                                  Dukie bub
                                  from Chennai, Tamil Nadu
                                  Nov 7, 2021
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                                  I booked 10 tickets on Nov 1 for the film Anathey for the 7 PM show on 4 th November.
                                  But the tickets weren't booked . However, our google pay services has confirmed that the payment was successful and credited to the merchant . It's been a week and I would really appreciate if a refund can be processed asap
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                                    J
                                    Jasbirguru
                                    from BATHINDA, Punjab
                                    Nov 6, 2021
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                                    I want to book 4 tickets of moovie showtime 1:00 pm cine ceara sirsa online from bookmyshow. my amount rs. 1041 debited but not book my tockts. plz help me.
                                    [protected] Jasbir Singh
                                    [protected]@yahoo.com
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                                      B
                                      basappa mk
                                      Nov 6, 2021
                                      Resolved
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                                      Resolved

                                      I have booked ticket on[protected].15 PM for Kotigobba 3 (U/A) date and timings[protected] show time 4.30PM, that day license was not released, but my amount deducted from bookmyshow of Rs.1188.80 for 4 tickets.

                                      Also i have raised complaint to Helpdesk, they are also not helping.

                                      Please check and help the same
                                      Nov 16, 2021
                                      Complaint marked as Resolved 
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                                      Complaint not resolved forcefully you people closed.
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