| Address: Empressa 14, Western Express Highway, Sahar Airport road, Andheri East Mumbai |
I booked tickets for a 10:45 am show on Bookmyshow app, around 5:30 pm today for Avatar 3D. The morning shows' ticket bookings were still displayed as available in the evening, which was misleading and by mistake I booked tickets for today i.e 24th instead of 25th Dec. Now, it is not humanly possible to watch a show at 10:45 am, when you are booking tickets in the evening on the same day. INOX's policy of no cancellation or modification is unreasonable in this case, as clearly it's misleading on Bookmyshow's part to still show tickets' availability for 24th Dec, when I clearly can't avail it. This is a good way of cashing out money on INOX's part, in case of a genuine human error. I am entitled for a cancellation of the tickets and refund or modification to a later date's show, which I can avail.
