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BookMyShow Complaints & Reviews

2.8
Updated: Oct 4, 2025
Complaints 1543
Resolved
852
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BookMyShow reviews & complaints page 51

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M
Micky Lalenkawla
from Delhi, Delhi
Oct 16, 2016
Resolved
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Resolved

Address: 160016

I have book three ISL 2016 Ticket through BookmyShow.comfor Delhi Dynamos Vs North East United Football match at JLN Stadium, New Delhi..played on 15.10.2016 - 7:00 p.m...

The ticket booked was A27 East Lower for Rs 349.00 per ticket for three persons. (Booking ID JNSD00BX06NNY1) but we were issued three tickets lower and cheaper than we have booked.. The guys at the Ticket Counter (Box Office) at Gate no 12/13 issued us B8 tickets...which is the Upper level block... Not a good place to view the Game.

Is this the way this so called online ticketing portal www.BookmyShow.com is issuing tickets ? We paid online for a higher rated ticket (Rs 349) and was issued a ticket of Rs 299.00 ? Wow...what a business yaar...
Nov 27, 2016
Complaint marked as Resolved 
Oct 16, 2016
Updated by Micky Lalenkawla
I have decided not to NEVER EVER AGAIN book any ticket through this site. I am sorry... Had an unpleasant experience in my first booking... Not reliable..
Verified Support
Oct 26, 2016
BookMyShow Customer Care's response
Hi,

As per your recent correspondence, we understand that you weren't happy with the services provided to you.

We tried calling you multiple times on 9436140****, however, the calls were unanswered.

Please share your feasible time and alternative contact number in order to have a word with you for the booking id JNSD00BX06*******.

Looking forward to serve you soon!

Team Bookmyshow!

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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    R
    Rachana Parikh
    from Mumbai, Maharashtra
    Oct 13, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400101

    Hi:

    The worng date for the movie show has been chosen and hence wanted to change the date. However, this is unfair that we cannot change the date for the movie show.

    We are not asking for refund but just a change of date. Some action must be taken about it. We rely on such websites and not having such facilities makes us think for using this again ever.

    I hope something must be done to resolve my this cocnern.

    Rachana
    Nov 14, 2016
    Complaint marked as Resolved 
    Verified Support
    Oct 14, 2016
    BookMyShow Customer Care's response
    Hi Rachana,

    Your view is important to us!

    We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

    But when you make a booking thru BookMyShow, we display the seat numbers a minimum of 3 times ( while selecting the seats, the order summary page, and the payment summary page) to avoid selecting the wrong seats
    The tickets that get blocked by you on the app/website are blocked simultaneously at the cinema too and are deemed sold. Since we are a ticketing aggregate we have to abide by the policies put forth by the cinema, which is : tickets once sold cannot be exchanged, canceled or refunded.
    Hope you understand us!

    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
    Booked two movie ticket using book my show app and amount also deducted from my account.but till now am not yet received the tickets.amount transaction reference no is IGAABXQBO3.
    BookMyShow Customer Care's response, Nov 8, 2016
    Verified Support
    Hi,
    We know this must have caused you trouble. Please accept our apologies for it.
    Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.
    Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
    For better clarity on your concern, we would need the contact details entered while transacting.
    Looking forward to serve you soon.
    Regards,
    Team BookMyShow

    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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      J
      Jaguar_ 123
      from Robertsonpet, Karnataka
      Oct 11, 2016
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 562123
      Website: Book my show

      Actually Today (11.10.16) i want to book 5 tickets for Jaguar kannada movie 12.55 show at PVR ORION MALL BANGALORE but by mistake i booked 5 tickets for the same movie 12.45 show at PVR FORUM BANGALORE .
      Later again I booked ticket for the same movie Jaguar 12.45 show at PVR ORION MALL BANGALORE only.
      Since I didn't go to PVR FORUM BANGALORE 12.45 show for the movie Jaguar so my ticket amount 1217.55 will be loss for me...
      I request please refund my amount.
      HOPE I WILL GET THE REPLY SOON

      Regards,
      Amar
      Nov 18, 2016
      Complaint marked as Resolved 
      Verified Support
      Oct 18, 2016
      BookMyShow Customer Care's response
      Hi Amar,

      Your view on the situation is very important to us.

      We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

      Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.

      Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.

      Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.

      Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.

      Assuring you of our best services at all times.

      Regards,
      Team BookMyShow

      Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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        M
        muninder boga
        from Hyderabad, Telangana
        Oct 11, 2016
        Resolved
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        Resolved

        Address: Karimnagar, Andhra Pradesh, 505001
        Website: www.bookmyshow.com

        I booked tickets using your app in asian thirugaku theater for the movie 'majnu' on oct 11, 2016. We got to know that the theater is under repair when we entered inside.ac and chairs are in repair. Why you are entertaining such business people who can provide minimum service. You will loose the credibility because of such people. You guys ruined my day. I went to theater after a long while with my whole family. It's shame on book my show.
        May 11, 2017
        Complaint marked as Resolved 
        Verified Support
        Oct 13, 2016
        BookMyShow Customer Care's response
        Hi,

        We know this must have caused you trouble. Please accept our apologies for it.

        Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

        Looking forward to serve you soon.

        Regards,
        Team BookMyShow

        Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
        Oct 16, 2016
        Updated by muninder boga
        Here are the booking details.
        BOOKING ID : RSTM002Y11B28N
        eMail - [protected]@gmail.com
        Mobile [protected]
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          B
          bgr16
          from Thiruvananthapuram, Kerala
          Oct 10, 2016
          Resolved
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          Resolved

          Address: Thiruvananthapuram, Kerala, 695564
          Website: bookmyshow

          I booked 5 tickets for the malayalam movie pulimurugan at ariesplex, trivandrum for the 11:00am show on 12th october (wednesday) (executive : h - 32 to 36) using bookmyshow mobile app from my mobile no. [protected].

          Cash of rs 1419 inr was deducted from the debit card account, but i have not yet received any conformation mail or sms regarding my booking.
          Nov 17, 2016
          Complaint marked as Resolved 
          Verified Support
          Oct 13, 2016
          BookMyShow Customer Care's response
          Hi,

          We sincerely regret the level of discomfort you have faced while transacting with us.

          As per the chat conversation[protected], we understand that your query has been addressed.

          Our sincere thanks for your time and consideration.

          Regards,
          Team BookMyShow

          Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
          I wanna book 2 tickets for cricket match on 19th in delhi but I am unable to proceed for payment online.only I can see my total payment amount and pickup tickets from box office why am I not able to complete my payment online kindly help..my mobile no is [protected]

          Thanks and Regards
          Keshav
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            A
            Adithya Kodali
            from Vijayawada, Andhra Pradesh
            Oct 10, 2016
            Resolved
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            Resolved

            Address: 520012
            Website: book my show and inox theaters

            My name is adithya kodali from vijaywada, krishna district, ap. yesterday i booked 2 tickets in book my show website for premam movie in inox theatres, gandhinagar, vijaywada. accordingly i got conformation message as "booking id: inrw[protected], seats: pl-a7, a8, 2 seatsfor premam (telugu) (u/a) on sun, 9 oct, 2016 6:55pm at inox: gandhinagar, r21 (screen 2)."

            But when i went to theater for watching movie, theater authorities told there is no such a movie running in their screen 2 yesterday as per my message details. i surprised and questioned theater authorities about this nuisance caused to me. but they failed to answer me properly. finally they took rs 250/- again and issued tickets for 7:40pm show for the above said movie yesterday.

            Who is liable for this nuisance caused to me? either book my show website or inox theater management. amount of worth 388/- debited from my sbi bank account and issued fake tickets.

            So i am requesting you to resolve my complaint as early as possible.
            Nov 20, 2016
            Complaint marked as Resolved 
            Oct 10, 2016
            Updated by Adithya Kodali
            [protected]IGAABDLKM1 is BANKING TRANSACTION reference number regarding to Rs 388/-

            My email id : [protected]@gmail.com

            Contact num : [protected]
            Verified Support
            Oct 13, 2016
            BookMyShow Customer Care's response
            Hi,

            As per the telephonic conversation[protected], we hope your query has been addressed.

            Our sincere thanks for your time and consideration.

            Regards,
            Team BookMyShow

            Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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              F
              Feros khan
              from Idukki, Kerala
              Oct 9, 2016
              Resolved
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              Resolved

              Address: Coimbatore, Tamil Nadu, 641027
              Website: Karpagam cinemas.com

              I am h. Feroskhan i try to book a ticket for devi movie in karpagam cinemas at coimbatore on (9/10/2016) around 4pm for 7.15pm show by bookmyshow app payment deducted but tickets are not conformed so please refund the amount as soon as possible.
              Mobile no:[protected]
              Mail id:[protected]@gmail.com
              Amount deducted rs.119.50
              Bank name:state bank of india.
              May 10, 2017
              Complaint marked as Resolved 
              Oct 09, 2016
              Updated by Feros khan
              I am H.feros khan i try to book a ticket for Devi movie in karpagam cinemas at coimbatore on (9/10/2016) around 4pm by bookmyshow app payment deducted but tickets are not conformed so please refund the amount as soon as possible.
              Mobile no.[protected]
              mail id. [protected]@gmail.com
              Amount deducted Rs.119.50
              Verified Support
              Oct 13, 2016
              BookMyShow Customer Care's response
              Hi,

              As per the email conversation[protected], we hope your query has been addressed.

              Our sincere thanks for your time and consideration.

              Regards,
              Team BookMyShow

              Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
              Oct 17, 2016
              Updated by Feros khan
              Thank you for your responce.I get my amount.
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                R
                RijoRocks
                from Delhi, Delhi
                Oct 8, 2016
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                Address: New Delhi, Delhi, 110008
                Website: www.bookmyshow.in

                Hi sir,
                This is regarding the complaint against bookmyshow.com and satyam cineplex’s. I have booked the show for 11th of october 7:30 pm and i have got the confirmation through e mail as well as through sms, booking id is scpt[protected] and they have cancelled the confirmed booking stating the show has been rescheduled, but show is there for 7:31 pm, they just revised the time for one minute and increased the price and cancelled the existing customers booking and saying refund will be done within 10 working days
                Oct 08, 2016
                Updated by RijoRocks
                Seeking for a help from consumer complaints
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                  I
                  Inesh Tickoo
                  from Delhi, Delhi
                  Oct 4, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110075
                  Website: Bookmyshow.com

                  Hi. I can't find any tickets for cricket on bookmyshow. I need tickets for the 2nd odi between India and New Zealand. But no tickets are available. The match is in Delhi. For IPL also I couldn't find any tickets for matches in Delhi. This is a major issue. There is another website (tickets4pk) but it sells cheap tickets at high rate. I desperately want the tickets. So please take it in concern.
                  Thanks and best regards
                  Nov 14, 2016
                  Complaint marked as Resolved 
                  Oct 01, 2016
                  santoshhulamani's response
                  I have booked move ticket can not reach on time at theter please refund the amount

                  book id CPFT [protected] seat GOLD-B5
                  Oct 01, 2016
                  santoshhulamani's response
                  have booked move ticket can not reach on time at theter please refund the amount

                  book id CPFT [protected] seat GOLD-B5
                  Verified Support
                  Oct 13, 2016
                  BookMyShow Customer Care's response
                  Hey Inesh!

                  We know how excited you are to grab tickets for this. Updates on this are awaited. Stay tuned!

                  Don't miss on any updates.

                  We're sure our handy mobile app will be your best friend here.

                  Keep an eye on the website too. :)

                  Our sincere thanks for your time and consideration.

                  Regards,
                  Team BookMyShow

                  Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                  I have booked move ticket can not reach on time at theter please refund the amount

                  book id CPFT [protected] seat GOLD-B5
                  BookMyShow Customer Care's response, Oct 13, 2016
                  Verified Support
                  Hi,

                  Your view on the situation is very important to us.

                  We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

                  Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.

                  Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.

                  Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.

                  Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.

                  Assuring you of our best services at all times.

                  Regards,
                  Team BookMyShow

                  Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                    G
                    Gurunadh Mitikela
                    from Pune, Maharashtra
                    Oct 3, 2016
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600089
                    Website: www.bookmyshow.com

                    Hi
                    I am gurunadh, I was trying to book a movie ticket for Dhoni movie on last Saturday(01-Oct-2016) around 5 PM in INOX national theatre from Bookmyshow app from my mobile. The money was deducted from my account but the ticket was not booked. Please help me in refunding the money. mobile number:[protected]; mail:[protected]@gmail.com.
                    Please let me know if you need any additional information to resolve my query.
                    Dec 1, 2016
                    Complaint marked as Resolved 
                    Oct 03, 2016
                    Updated by Gurunadh Mitikela
                    The amount deducted was RS.155.50
                    Verified Support
                    Oct 28, 2016
                    BookMyShow Customer Care's response
                    Hi,

                    We sincerely regret the level of discomfort you have faced while transacting with us.

                    The said transaction has been initiated from our end.

                    Ideally the amount does hit the account within 5-7 working days or 10 working days in case of nationalized bank.

                    You may note down the reversal code 1976614

                    Please quote the above mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on [protected]@bookmyshow.com )

                    Our sincere thanks for your time and consideration.

                    Regards,
                    Team BookMyShow

                    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                      F
                      febinsherif89
                      Oct 2, 2016
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala, 695014
                      Website: moxilla firefox

                      I have booked 2tickets for the show at 2:15pm on 2nd october2016 at aries plex trivandrum audi 5 platinum tickets for the film oppam.money was withdrawn frm my account but tickets didnt come.pls refund amount 865rupees.previously also i have taken tickets..but there was no issues at that time.so kindly take necessary action to refund my money please
                      Nov 29, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 28, 2016
                      BookMyShow Customer Care's response
                      Hi,

                      We know this must have caused you trouble. Please accept our apologies for it.

                      Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                      For better clarity on your concern, we would need the contact details entered while transacting.

                      Looking forward to serve you soon.

                      Regards,
                      Team BookMyShow

                      Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                        S
                        Sundaresan ravi
                        from Chennai, Tamil Nadu
                        Oct 2, 2016
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600082
                        Website: Bookmyshow.com

                        Debited twice card payment for two tickets booked in abhirami theatre. Pls refund the same

                        Hi customer, booking id: abic[protected]in. Seats: 1st class-f29, f30, 2 seat (S) for aandavan kattalai on sun, 2 oct, 2016 1:00pm at abirami cinemas: chennai (Abirami 7 star). Please carry your cc/dc card which was used for booking tickets.

                        For the above ticket payment was effect

                        Ur a/c-x007299x has been debited for rs.324.80-ecom-book my show-x238665x-balance - kblmoneyplant - (02/10/2016:09:54:11)

                        For the above ticket second time too debited

                        Ur a/c-x007299x has been debited for rs.324.80-ecom-book my show-x238665x-balance - kblmoneyplant - (02/10/2016:09:58:01)

                        Kindly reverse the same.

                        S ravi
                        3/4 somasundaram 1st lane
                        Jawahar nagar 6th main road
                        Chennai pin code 600 082

                        Mobile no [protected]
                        Nov 29, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 28, 2016
                        BookMyShow Customer Care's response
                        Hi,

                        We sincerely regret the level of discomfort you have faced while transacting with us.

                        The said transaction has been initiated from our end.

                        Ideally the amount does hit the account within 5-7 working days or 10 working days in case of nationalized bank.

                        You may note down the reversal code 174169

                        Please quote the above mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on [protected]@bookmyshow.com )

                        Further, your tickets were confirmed for the booking id ABIC[protected]IN

                        Our sincere thanks for your time and consideration.

                        Regards,
                        Team BookMyShow

                        Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                        I have the same issue what should I do
                        I have booked 2 tickets for a movie at DRC Mysore through SBI net banking on[protected] and an amount of Rs 413.92 has been deducted twice for same ticket.Arrange for refund of additional payment of Rs 413.92.
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                          D
                          dvijesh bhatt
                          from Ahmadnagar, Maharashtra
                          Sep 30, 2016
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                          Address: 380019
                          Website: bookmyshow.com

                          Today on 30th Sept 2016, i tried to book the ticket with online booking site. money has been deducted from my SBI account but have not received ticket yet. I tried to contact them. they reply but as soon as they heard it is for refund they stopped to reply. I give them proof as it is attached here. It is transaction detail. Kindly help me to get my refund.

                          Mobile number: [protected]
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                            A
                            Alokesh Samadder
                            from Kolkata, West Bengal
                            Sep 30, 2016
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                            Address: 700063

                            I have booked two tickets for upcoming movie msdhoni at ashoka cinema hall which cost me around 140 with internet handling charges, than after i use internet banking to get my payment done once i had filled all the details on my bank website i received a message from my bank that my a/c has been debited, than i redirected to bookmyshow website where it shown me the error.

                            I completely disappointed with the reasons that there customer cares are giving they were tell their is nothing seems to be showing on our system, i am not able to understand where does my money gone
                            Is this a internet fraud that bookmyshow is running, i will not keep silence i drag them to cyber crime and consumer court too.
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                              Pranjali Vakil
                              from Phaltan, Maharashtra
                              Sep 30, 2016
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                              Address: Pune, Maharashtra, 411033
                              Website: www.bookmyshow.com

                              I booked for farmaishein event in yashwantrao chavan natyagruha 2times. Seat no. V-18, 19, 20. 3tickets of 150rs each + processing fee of 13.38rs.
                              Total amount 1st attempt: 463.38rs
                              2nd attempt :463.38rs
                              Total : 926.76rs
                              First time : i booked by net banking. Immediately msg came by sbi that money has been deducted from account. But i didn't receive the tickets. App stopped for half an hour. I didn't close it. Then i again opened app. Checked if the seats were booked, they weren't. Then i mailed bms. Response was quick but they said they didn't have any transaction details. Then they stopped replying.
                              Second time: i thought i will ask for refund for first attempt. So tried again after 1 hour to book seats again. Same thing happened app got stopped for 15 min. Then i cancelled the transaction. Yet money was deducted from my sbi account.

                              I have transaction reference id details.

                              I want refund for both the times.
                              I am trying to book 2 tickets for the movie 'TASHKENT FILES' at Movietime: The Hub, Goregaon, Mumbai-Western on 2 May 2019. Unfortunately, BMS is not accepting payment neither from Paytm wallet nor from card. OTP isnt showing up for Paytm despite no network problems and in case of card, I am unable to enter the CVV... The app is not reading the CVV. Please help asap.
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                                M
                                Maaz Siddiqui
                                from Mumbai, Maharashtra
                                Sep 30, 2016
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                                Address: Mumbai City, Maharashtra, 400049
                                Website: in.bookmyshow.com/mumbai

                                I have booked two tickets for upcoming concert of shaan name of concert is the sensational live concert with shaan, concert is on 15-oct-2016 and i booked ticket on 29-sep-2016 at 7:15pm of platinum category which cost me around 2092 with internet handling charges, than after i use internet banking to get my payment done once i had filled all the details on my bank website i received a message from my bank that my a/c has been debited, than i redirected to bookmyshow website where it shown me the error (Attached picture).

                                I completely disappointed with the reasons that there customer cares are giving they were tell their is nothing seems to be showing on our system, i am not able to understand where does my money gone
                                Is this a internet fraud that bookmyshow is running, i will not keep silence i drag them to cyber crime and consumer court too.
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                                  R
                                  Rasghunath
                                  from Bengaluru, Karnataka
                                  Sep 26, 2016
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                                  Address: 560070
                                  Website: Movie booking website

                                  I bought two tickets for "pink"in garuda swagat mall for monday 26th sep 2016 4.3. Pm show.
                                  I paid by my icici mastercard debit card no [protected]. Amount paid rs 319.52
                                  I received tickets for tuesday 27th sep 2016. I cannot use these tickets. Please refund the amount to my card account
                                  Booking id anbj[protected]
                                  Tpin no/kiosk pick up code 2752
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                                    saswati 11
                                    from Ahmedabad, Gujarat
                                    Sep 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai Suburban, Maharashtra

                                    Hello ;
                                    I saswati last nighti booked move ticket with tube caramel combo pack at BIG Cinemas sangam Andheri at screen 3 Seat number where C3 C2.tme 11.00pm.
                                    I went at counter for order and ask them to deliver at my seat they said yes but they didnt and after movie they said now its closed. so just want to infrom you this is not the way to treat your coustmer and if you ask for adv. payment you should provied with better sercv.
                                    i will be thankful to you if you look in this matter.
                                    Nov 6, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 01, 2016
                                    BookMyShow Customer Care's response
                                    Hi,

                                    We know this must have caused you trouble.

                                    Please accept our apologies for it.

                                    Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                                    Looking forward to serve you soon.

                                    Regards,
                                    Team BookMyShow

                                    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                                      T
                                      Tj8123857260
                                      Sep 21, 2016
                                      Resolved
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                                      Resolved

                                      Address: 560076
                                      Website: Book my show

                                      I had transacted money in book my show wallet through my debit card. But unfortunately i need money in cash and my bank account was 0 balance. I tried to send my wallet money to my bank account but it seems fail. And i haven't set the default settings, i dont know how to use it nicely.
                                      Now it is showing 101 balance in my book my show wallet. Before this transaction i was having 1490 in my wallet. So how would i get my balance back??
                                      Oct 23, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 22, 2016
                                      BookMyShow Customer Care's response
                                      Hi,
                                      We know this must have caused you trouble. Please accept our apologies for it.
                                      Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
                                      In case you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
                                      For better clarity on your concern, we would need the contact details entered while transacting.
                                      We are looking forward to assist you.
                                      Regards,
                                      Team BookMyShow
                                      Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                                      I want to say you that I am trying to book my ticket last 15days till now for the match against India vs new Zeeland so I request you please resolve my problem as soon as possible so I can book my ticket and enjoy the match.
                                      . I hope that you will take an action as soon as possible.
                                      .
                                      . THANK YOU!!
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                                        rookie11121
                                        from Bengaluru, Karnataka
                                        Sep 17, 2016
                                        Resolved
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                                        Resolved

                                        Website: Bookmyshow.com

                                        I had booked 3 tickets for sully at pvr cinemas in Orion mall at Bangalore.when I reached there, I was told that since the movie is A rated i cannot take my 3yr old child inside.I contacted the staff at the ticket counter they told me that I could ask for refund my putting a mail to bookmyshow.com, who would in turn get in touch with pvr cinemas. Then pvr would confirm that 3 seats were no occupied and give ok for refund.This is the process as informed by the staff at the ticket counter. Now when I put a mail to book my show.com, they reply that the cinema has refused for refund.

                                        Further book my show staff who got in touch with me want me to go and personally process the refund.If that is the case then (a) the staff at the ticket counter has debilerately mislead me and (b) book my show staff have let me down by asking me to process the refund myself.

                                        Why did the staff at pvr lie to me?Why is bookmyshow washing their hands off when customer needs their help?

                                        Karthik
                                        Oct 24, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 22, 2016
                                        BookMyShow Customer Care's response
                                        Hi,
                                        We know this must have caused you trouble. Please accept our apologies for it.
                                        Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
                                        For better clarity on your concern, we would need the contact details entered while transacting.
                                        We are looking forward to assist you.
                                        Regards,
                                        Team BookMyShow
                                        Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                                        Dear rookie11121,

                                        We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

                                        Regards,
                                        Team PVR
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