BookMyShow Complaints & Reviews

I booked the ticket for the movie baaghi on[protected], 7:45pm show for PVR Prashant Vihar, delhi
But did not recieve any message or mail till half an hour so i spoke to the bookmyshow customer care, they told me that there is no booking on your mobile number. Then i booked another ticket online form PVR Prashant Vihar itself. When i was on my way to the movie hall i got a mail and a message 10 minutes after that from bookmyshow regarding the confirmation of the tickets. Now i entered the cinema hall around 8:00PM as i was already late and told the story to the person who checked the ticket telling that i have two tickets for 4 people each and we are not 8 people watching the movie.
Then after the movie i discussed the whole scenario with Sanjay(Duty Manager, mob.[protected] so to confirm that only four people watched the movie.
My bookmyshow ticket has not been scaned as i used my PVR Cinemas ticket.
So kindly provide me the refund in the same account i paid with or else i have to carry this complaint to the next level.
Bookmyshow ticket has been attached.

Pranav Goel
[protected]

Dear sir,

Our complaint no to bookmyshow 1885038

I purchased four tickets from bookmyshow for show of baghi at jayanti rishra, hooghly (Wb) of show timing of 7pm on 30.04.2016. For our astonishment, when we reached there, it has been found that the cinema hall was closed and no show was going on.

We could watch the movie.

It was matter of great harassment for me and my family.

Now after several phone calls and writing 6 emails to them, they are not responding. They are also not giving status of my refund.

Please look into the matter and arrange refund of my money along with conveyance charges of rs.150.00 which we had to bear on account of going to hall.

Please arrange to do the needful urgently.

Thanks,

Sanjeev mundra

This is husna. I had given a complaint before this for my refunding money of around rs. 1300/- for cancellation of movie tickets due to technical reason in bangalore at fun cinemas in cunnigham Road booking was for 13th April for the movie JUNGLE BOOK
one o[censored]r employees from book my show by name RAGHU had emailed me and asked my phone number n I then replied my number the next day I got a call from Delhi saying it was from book my show his name was sandeep jain n his ID is 10205060 had called me regarding this for money refund and asked me my card details as he said that he wasn't able to transfer money to state bank account later he Said there was some error in refunding so he asked me to give another card number which has more than 10, 000 in it I then gave my sister's card number which had 11, 000 n change n later v realised that he has remove all of the amount from both the card numbers.
I sincerely request the authorities to clarify this cheating or else I shall give a complaint directly in the consumer court.

I do payment from freecharge and money is deducted from wallet.
The email from freecharge is
Hi amar,
You have successfully made a transaction of rs.128.18 from your freecharge account at book my show on 07.05.2016.
Payment details

Fc transaction id
V75njhkmxldfp1_moband[protected]_1

Book my show order id
Moband[protected]

So now what i do? There customer service is very bad.
Call me please : [protected]
E mail : [protected]@gmail.com

On 07.05.2016 book my show on 08.05.2016 Sunday afternoon show confirmation message are not received and try to contact bookmyshow helpline there is no response and some numbers are till busy what should I do now? And already try in boolmyshow app its not showing my last booking detail now go & fight with theatre manager & put a case in high court against bookmyshow or trying to catch boommyshow helpline? Its my number [protected]. Suggestions immediately.

I was trying to book the ticket in book my show from last one hour and was getting message to try later...I got my money deducted twice with message that transaction failed and finally i gave up and tried to book from different site..i didnt get any email or msg saying that ticket was confirmed so I booked from different site..Book my show website is still not showing any transaction however checked my BMS app and saw that ticket was confirmed..call BMS customer care they are responding to ask friends and family which is not acceptable and at the end I got answer stating that they have escalated further and will be responding after 48 hrs...I want my refund

Date (Of transaction)-6th may 2016
Time (Of transaction) -11.00 pm and 11:30 pm
Event : jungle book (3d)
Venue - bvk multilplex vijayalaxmi (Lb nagar, hyderabad)
Time (Of event)-3.00 pm
Date (Of event)-8th may, 2016
I tried to book 2 tickets of the event as mentioned above after payment process continuous progress bar like processing request message is displayed after some time i received message like amount deducted from my account but did't received any message form book my show regarding tickets confirmation. Kindly, see to this and please take action as soon as possible and refund my amount.

Hi,

I am rashmi singhal. I booked 3 tickets on the online booking portal of bookmyshow.com on 7 may 2016 at around 3:10 pm of movie "traffic" for pvr udaipur. After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.

But an amount of rs. 671.70/- was debited from my account.
I tried to contact bookmyshow helpline but it didn't respond. I did receive a sms from idbi bank for deduction of money.

So, basically money for my transaction should be refunded by bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats.

I contacted the on-line customer care executives also but they also just say that we will contact you as soon as possible but then there is no reply/respose.

I request a refund of rs 671.70/- from bookmyshow.

Transaction description: mast - pos / book my show mumbai

My details:
Name: rashmi singhal

Contact no.: [protected]

E-mail id: [protected]@gmail.com

Hi,
I just tried to book 3 tickets for civil war for sunday 7.25pm show pvr pacific mall, delhi. I got a message from my bank saying that an amount of rs.1288.89 has been deducted, however on the book my show app page it said that the transaction has failed. So i haven't recieved my tickets in spite of paying for them.

I request you to please look into the matter and resolve it at the earliest.
Thank you.

Hi,
I just tried to book 2 tickets for civil war for Monday 3.25pm show pune inox bund garden. I got a message from my bank saying that an amount of 557 has been deducted, however on the book my show app page it said that the transaction has failed. So I haven't recieved my tickets in spite of paying for them.

I request you to please look into the matter and resolve it at the earliest.

Thank you

I tried to book 1 civil war movie ticket by netbanking on 07/05/2016. But it failed and rs 192 was deducted from my account and i didn't receive any ticket. Also helpline no. Is not answering.

My transaction details are:
Date 07/ may/2016
Withdrawal amount: 192
Cheque/ref no. :[protected]
Narration :[protected]/techbig tree enterta


Please refund my deducted amount.

I booked tickets with bookmyshow using freecharge and on freecharge it's showing successful with amount deducted in an smount of Rs. 611.6. However I received msg from bookmyshow that your payment for tickets failed. Kindly find screenshot for your reference.

I sent emails to bookmyshow yesterday night when I booked the tickets and even in afternoon 2-3 times but they are not responding anything or taking any action. I received only single mail from bookmyshow that they will send the status of transaction via sms by 10 am today but I have not received any sms till now. Seems like they don't want to give money back.

Please look into the matter and take strict action against this company. I read many same type of complaints on this site.

Awaiting for your prompt favourable action on this.

Thanks.

My name is nishi shah and i am from vadodara.I booked my ticket as per the procedure and made the payment of the tickets for 2 people, amount 427 rupees. At inox cinemas, race course, vadodara. For movie captain america- civil war for date 7th may 2016. At the end it ahowed that my transaction has failed but the amount has been deducted. Please look forward to the matter and respond to the query as soon as possible. And make the refund or give me the confirmation of the tickets.please contact me on [protected]

I was trying to book 3 tickets for movie traffic for sunday morning show through internet banking. The amount of rs. 437.67/- got debited from my sbi savings account. The net banking transaction no. Is

07-may[protected]may-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0byerue7 437.67

Please check the status. Either refund the amount or get d tickets confirmed.. Early reply ids expected...

Seema devata
[protected]

Sir/madam,

I tried to book 2 tickets on bookmyshow on 07-may-2016. I have made the payment through freecharge. The amount has been deducted but bookmyshow shows me that the payment was not successful. I have received the following email from freecharge.

You have successfully made a transaction of rs.347.80 from your freecharge account at book my show on 07.05.2016.

Freecharge transaction id: v75njhkmxldfp1_moband[protected]_1

Book my show order id: moband[protected]

Thanks,
Suvajit chakrabarty
[protected]@gmail.com

Hi,
I have booked 2 tickets on 07-may-2016 from bookmyshow mobile application, i have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking, but bms sent a mail saying that payment is failed
.
I got mail from freecharge for transaction against bms.


You have succesfully made a transaction of rs from your freecharge account at book my show (Id:. Mobios[protected]

Thanks,
Praveen
[protected]@gmail.com

Hi,
I have booked 3 tickets on 06-May-2016 from bookmyshow mobile application, I have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking, but BMS sent a mail saying that payment is failed
.
I got mail from freecharge for transaction against BMS.


You have succesfully made a transaction of Rs 638.70 from your Freecharge account at Book My Show (Id: MOBAND[protected].

Thanks,
ROHIT Gupta
[protected]@gmail.com

Hi,
I have booked 3 tickets on 06-may-2016 from bookmyshow mobile application, i have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking, but bms sent a mail saying that payment is failed
.
I got mail from freecharge for transaction against bms.
Fc transaction id:
V75njhkmxldfp1_web[protected]_12pin1
Book my show order id:
Moband[protected]
Total amount paid:
Rs.434

Thanks,
Nikhil nikam
[protected]@gmail.com

Hi,
I have booked 3 tickets on 06-may-2016 from bookmyshow mobile application, i have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking or failure of transaction from bms.
I got mail from freecharge for transaction against bms.
Fc transaction id:
V75njhkmxldfp1_moband[protected]_1
Book my show order id:
Moband[protected]
Total amount paid:
Rs.458.70

Thanks,
Deep soni
Deep. [protected]@yahoo.com

I had booked 6 tickets for jungle book 3D at cunnigham Road, fun cinemas, bangalore. Booking was done on 10th of April for 13th April show at 5.10 pm booking id is FNBG[protected].
On 13th of April I had received a message saying this was cancelled due to some technical reasons and they had convinced me of receiving my money back and I had been calling up ur customer call center since 15 days they keep saying me il b surely getting my money back till 6th of may but even today I haven't got it.
I request the higher authorities to clear my amount as soon as possible. Please send my refunding details on [protected]@gmail.com at the earliest