Claimed

BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
Resolved
852
Unresolved
676
Quick Links
Statistics
Share
Contacts

File a complaint to BookMyShow

Having problems with BookMyShow?

File a complaint and get it resolved by BookMyShow customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
BookMyShow
Customer Service Contacts

BookMyShow Phone Numbers

Phone
+91 22 6508 8960
384
408
+91 22 3989 5050
159
103

BookMyShow Website

BookMyShow Head Office Address

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

BookMyShow reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sushantgupta85
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of failed transaction

Address:Mumbai City, Maharashtra, 180001
Website:www.bookmyshow.com

I tried to book 1 civil war movie ticket by netbanking on 07/05/2016. But it failed and rs 192 was deducted from my account and i didn't receive any ticket. Also helpline no. Is not answering.

My transaction details are:
Date 07/ may/2016
Withdrawal amount: 192
Cheque/ref no. :[protected]
Narration :[protected]/techbig tree enterta


Please refund my deducted amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lekha shah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets booking failed but money deducted by freecharge and not responding or giving refund

Address:380005
Website:in.bookmyshow.com

I booked tickets with bookmyshow using freecharge and on freecharge it's showing successful with amount deducted in an smount of Rs. 611.6. However I received msg from bookmyshow that your payment for tickets failed. Kindly find screenshot for your reference.

I sent emails to bookmyshow yesterday night when I booked the tickets and even in afternoon 2-3 times but they are not responding anything or taking any action. I received...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nishi shah 10
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted without booking receiving tickets

Address:Vadodara, Gujarat, 390021
Website:Bookmyshow

My name is nishi shah and i am from vadodara.I booked my ticket as per the procedure and made the payment of the tickets for 2 people, amount 427 rupees. At inox cinemas, race course, vadodara. For movie captain america- civil war for date 7th may 2016. At the end it ahowed that my transaction has failed but the amount has been deducted. Please look forward to the matter and respond to the query as soon as possible. And make the refund or...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Seema devata
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from account but tickets did not got booked.

Address:Mumbai City, Maharashtra
Website:www.bookmyshow.com

I was trying to book 3 tickets for movie traffic for sunday morning show through internet banking. The amount of rs. 437.67/- got debited from my sbi savings account. The net banking transaction no. Is

07-may[protected]may-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0byerue7 437.67

Please check the status. Either refund the amount or get d tickets confirmed.. Early reply ids expected...br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suvajit Chakrabarty
from Raiganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but payment not successful according to bookmyshow

Address:Mumbai City, Maharashtra
Website:www.bookmyshow.com

Sir/madam,

I tried to book 2 tickets on bookmyshow on 07-may-2016. I have made the payment through freecharge. The amount has been deducted but bookmyshow shows me that the payment was not successful. I have received the following email from freecharge.

You have successfully made a transaction of rs.347.80 from your freecharge account at book my show on 07.05.2016.

Freecharge transaction id: v75njhkmxldfp1_moband[protected]_1br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Supi
from Pune, Maharashtra
Report
Copy

Money debited but ticket not booked

Address:600040
Website:Bookmyshow

Hi,
I have booked 2 tickets on 07-may-2016 from bookmyshow mobile application, i have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking, but bms sent a mail saying that payment is failed
.
I got mail from freecharge for transaction against bms.


You have succesfully made a transaction of rs from your freecharge account at book my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kota, Rajasthan, 324007

Hi,
I have booked 3 tickets on 06-May-2016 from bookmyshow mobile application, I have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking, but BMS sent a mail saying that payment is failed
.
I got mail from freecharge for transaction against BMS.


You have succesfully made a transaction of Rs 638.70 from your Freecharge account at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nikhilnikam44
from Nagpur, Maharashtra
Report
Copy

Amount deducted from account tickets not booked.

Website:bookmyshow.in

Hi,
I have booked 3 tickets on 06-may-2016 from bookmyshow mobile application, i have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking, but bms sent a mail saying that payment is failed
.
I got mail from freecharge for transaction against bms.
Fc transaction id:
V75njhkmxldfp1_web[protected]_12pin1
Book my show order id:
Moband[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deep.soni22
from Vadodara, Gujarat
Report
Copy

Transaction failed no refund from bms

Address:Vadodara, Gujarat, 390006
Website:in.bookmyshow.com

Hi,
I have booked 3 tickets on 06-may-2016 from bookmyshow mobile application, i have used freecharge for payment. Amount from bank account has been deducted, but didn't get confirmation of ticket booking or failure of transaction from bms.
I got mail from freecharge for transaction against bms.
Fc transaction id:
V75njhkmxldfp1_moband[protected]_1
Book my show order id:
Moband[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
husna naz
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunding

Address:Bangalore, Karnataka, 560008

I had booked 6 tickets for jungle book 3D at cunnigham Road, fun cinemas, bangalore. Booking was done on 10th of April for 13th April show at 5.10 pm booking id is FNBG[protected].
On 13th of April I had received a message saying this was cancelled due to some technical reasons and they had convinced me of receiving my money back and I had been calling up ur customer call center since 15 days they keep saying me il b surely getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kishoredas
from Patna, Bihar
Report
Copy

Did not receive confirmation

Address:Kokrajhar, Assam, 783370

I have booked 6 tickets for 7/05/16 8:45pm show at pvr dona planet guwahati. I have contacted customer care executive on 6/05/16 3pm but they said server is down so could not help me on this. Later on i have checked the seats which i have booked it show 3 seats available out of 6, am surprised if server is down how come 3 seats left blank.

Total amount paid 1526.78 by paytm wallet.

Here is the transaction details...br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varuniaj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Helicopter tickets

Website:www.bookmyshow.com

I booked 2 helicopter ride tickets with bookmyshow on 20th april, costing inr 11, 251. The booking was for 25th april, 2 pm, covering south mumbai. On the day of the ride, around 1 pm, i received a call from accretion group (Agents who organize the helicopter ride) saying that the 2 pm slot was full, and they requested me to come at 4.30 pm instead. They promised that all the specifications, such as time of the ride, route, etc will stay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
spkswamy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bookmyshow refund for failed online ticket booking

Address:Bangalore, Karnataka, 560055
Website:in.bookmyshow.com

Hi,

I am swamy (Cell no [protected], email id- [protected]@gmail.com). I booked 2 tickets for chakravyuha' using bookmyshow app for pvr - orion mall. Rajajinagar, bangalore, for 7:00pm show for date 05th may 2016 using hdfc net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
naikadi90
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Get back refund amount which deducted from my bank account for unsuccessful movie ticket booking

Address:400074
Website:www.bookmyshow.com

Hi,
My name is Adi Naik from Chembur . on 01/05/16 at about 9-10pm i was book 2 tickets of sairat movie and showtime was 1.15 pm with rupay card of Dena Bank of Trombay Branch.But due to some reasons it failed but, a message from Dena bank came Rs.316.96 has been deducted from my account but ticket not booked so that i want refund of money as soon as possible......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohitbw123
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To refund my account of failed transaction twice

Address:Pune, Maharashtra, 431605
Website:www.consumercomplaints.in

Hi,
My name is Rohit Waghmare from nanded.on 2/05/16 at about 9-10pm i booked 8 tickets of movie sairat of showtime 12:15 pm on 4/05/16 with rupay card of state bank of hyderabad.But due to some reasons it failed but, a message from state bank came rs.1164.12 has been deducted from my account and there were two optioms retry or cancel or something i dnt remember.I retried it again it failed and again message from state bank came with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
aditya jadhav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction fail and not booking

Address:Pune, Maharashtra, 411045
Website:bookmyshow

I have been trying to make booking of 4 seats for the show of movie 'sairat', at date 2nd may and 3rd may, at e-square - university road, but at after completing transaction procedures it shows "transaction failed" message. I also receive this message on my mobile number.
I have tried using different bank accounts, on different days but same occurred every time....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Nissankarao Bhanuteja
from Mumbai, Maharashtra
Report
Copy

Money refund for booking id's : mtkg0000073441 & mtkg0000073582

Address:Guntur, Andhra Pradesh, 522002
Website:www.bookmyshow.com

As per earlier mail and message from book my show it is conformed me that the refund amonut would reflect back to your account within 10-15 working days, but now all of a sudden are saying that contact theater owner.Do u think that is that is easy as u said simply to contact i dont meet any body it is your responsibility to take this and refund my money back for this booking id's : mtkg[protected] & mtkg[protected], such a negligence and worst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Aurangabad, Maharashtra, 431001

Ticket booking amount debited but tickets not provided and also not refunded...
Refund my amount which u deducted but i didn't get tickets from you...
Bookymyshow order id : #moband2zzz[protected]zzz[protected]zzz4

Attachment given below of payment statement..
Thanking you,
Kailash kavhale
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikas sunil
from Delhi, Delhi
Report
Copy

Money not refund of movie tickets

Address:New Delhi, Delhi
Website:www.bookmyshow.com

30th april, 2016
i booked my movie ticket through net banking of sbi on 30 april, 2016 for baaghi movie in PVR:select city walk . amount 1089.26 Rs has been debited by this company which had no idea about movie ticket and they did not book my ticket and my money is debited by book my show company.movie time -1:25pm, day sunday &movie date - 1st may, 2016
please give me, my money within 12hrs....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashu100
from Gurgaon, Haryana
Report
Copy

Money deducted from account but no tickets received

Address:Mumbai City, Maharashtra, 110039
Website:www.bookmyshow.com

Hi booked two movie tickets of baghi today around 1.34 pm amounting rs467.80 .Money has been already deducted from my account .I tried to call them lots of time .I also received a call from their executive named mary having phone no-[protected].She promised to resloved my problem within two hour.But still it is not resolved .I have the details relating to transaction and mails which has been witten by me to them and their reply.According to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy