BookMyShow Complaints & Reviews

Booked tickets in jagadamba theatre for thuntari film through internet on 13/03/2016 for two times amount was debited from my account tickets was not issued

I booked my 2 movie tickets at GVK INOX, Hyderabad for English movie London has fallen for the 7:50pm show on Tuesday 8th March '16.
I booked m-ticket online and the first time I booked, it showed error so I booked again and I got a msg from my bank saying that I have been charged twice for the same.
Kindly refund the money.
I am sure Inox being such a big brand in itself won't disappoint me.

I was recharging my bookmyshow wallet it was almost done
i cancelled it but amount is debited in my bankaccount but also not credited in bookmyshow wallet

I booked three tickets on Sunday in sridakthi cinimas- tirupur.Just now I checked amount is deducted from my account.please check, and refund my money as soon as possible.amount that you deducted is rs 289.00 ...

I booked 2 tickets for the movie "Shivalinga" on last friday when I went to the theatre on saturday the movie that was being projected was "Shivaganga".

Please note that "SHIVAGANGA" and "SHIVALINGA" are different cinema of different language.

The cinema authorities when asked told that the bookmyshow agent has put SHIVALINGA in place of SHIVAGANGA and it not their concern.

Bookmyshow support team is not responding properly.

This is how I was cheated!
Careful with this site!

Thank you

Dear sir/mam,
I had booked 5 tickets of neerja on 28 feb 2016 at pvr at raipur.
when we went tha ticket counter they told that u have to buy tickets to us, cg govt just taxfree this movie.and ur payment of book my show will refund direct in ur account. but till date there is no amt refund in my ac. kindly do the needful.
vijay bhojwani, raipur

HI,
I am Ashwini Marathe I have booked movie tickets through bookmyshow mobile app on 1st march 2016. I have made the payment through debit card. They received the money immediately and a message displayed on my phone that the tickets were not booked. I called the customer care office they asked me to make a fresh booking once again and the amount for previous failed booking will be refunded within 7 days. After making another booking I faced the same error again. The amount is deducted but the tickets are not booked.

My money is not transferd
Sir i am from Andhra Pradesh I Transferred My Money to Book my show my wallet Services but during transaction they did not mention about any of the terms like updation process but now when i am again asking they money back to transfer it to my bank account it is showing Error when i spoke to executives of their company they are telling that we are unclear of the matter and they are telling that u will be refunded soon even though my fund is small my concern is big how can i trust another time these fellows my money for no sake is being put on the service

Today at around 9.45 am, Driver of Pick up VAN No. MH02CE9817 from Andheri (West) railway station misbehave while requesting to move the VAN little ahead to park our CAR for longer time then of VAN. if we parked ahead of the VAN he might stuck up and unable to move unless we move our car. please look into the matter.

Hello,
i am ankita jain i have booked my movies tickets online through bookmyshow website on 12th feb 2016. I have paid the advance booking amount through debit cum atm card. They received the money immediately and a message displayed on my phone that movie tickets are not booked due to some error occured. The company assured me that within 10 working days timeline i will receive the refund. But i havn't receive the refund amount yet. I had also mailed them on their help desk but they are not responding now as if nothing has happened. They had told me to activate my wallet so that i can receive the refund amount in my wallet but i havn't got it back yet. Kindly do something.
Thanks

I booked a ticket in pvr and my booking ID was
BOOKING ID
WM2L7GR

When i went to picadli Chandigarh Mr Ashish senior said over there that its not confirmed yet.My Amount got deducted i got message + i got booking confirmation email . I request you to look into this matter and solve it out. Senior authority said that you can wait for a refund. I donot know that much

Very bad and pathetic experiences with BookMyShow, employee are not trained. They are not able to give solution. Spoiled our evening while watching movie Neerja. We booked movie from BookMyShow and they overcharged for Family Combo (Even It was not chosen - Default came in my cart). During inquiry customer care committed Yes we had charged extra for "Family Combo" due to fault in out booking system, Don't worry definitely we will provide at BIG Cinemas: Ansal, Vaishali Ghaziabad but at counter they refused to give and come with very rude behavior. They killed my 20 mins during movie.
Below are the details:

Date : 20 Feb 2016
Time of Booking : 13h00 (approx)
Time of 1st contact with bookmyshow customer care : 13h15 (approx) with Abhishek
Time of 2nd contact with bookmyshow customer care (Between Movie) : 17h56 (approx) with Ashish and one person from escalation team
Movie : Neerja
Show Time : 16h50
Booking Id: ADAN[protected]
Cinema Mall Name : BIG Cinema, Ansal, Vaishali, Ghaziabad
Big Cinema Counter contact person1 : Deepak (do.[protected]@carnivalcinemas.in)
Big Cinema Counter contact person2 : Janeesh (dm.[protected]@carnivalcinemas.in)

Hello,
This is shantanu sharma, I booked two movie tickets using bookmyshow app on 12th February, 2016 at 2 am.
Film was Deadpool. In billing process I had completed all the steps and made transaction of rs. 365.8 in which 320 for tickets and 55 for online booking. After a while I received a message from my bank that "transaction of rs. 365.8 has been completed". But i didn't get any confirmation from the bookmyshow. On that note I sent them a mail regarding this problem, they told me that action will be taken within 24-48 hours. But now it has been more than 60 hours and they haven't refunded my money.
Please help me and get me my money back in my account.

Hi,
I did not get my refund as intimated by the nsp movir hall who were supposed to show airlift at that time but they said the movie hall told book my show that it cannot show that movie coz f some technical difficulties..also did not even gave information that the movie got cancelled. I prebooked tickets and now I did not even get a refund of the amount. Apart from the information you should have given..you guyscan atleast refund your customers for better service.

I have tried booking ticket for sanam re on 13/02/2016 around 2 o clock. My bank account has been debited twise by RS.545 totaling to around Rs. 1100 and in none of the attempt my ticket got booked. after 24 hours also i have not received refund in my account. i have visited my sbi branch and they are saying that money have been deducted from account and due to problem of book my show site you may not have got refund. my mail id is [protected]@gmail.com

Hi I tried booking tickets twice on 13 Feb 2016 using bookmyshow but there was an error both times. I didn't receive any confirmation but the money got deducted twice from my sbi account. Here I am providing transaction ref nos kindly transfer the amount back into my account asap.
IG0BMFVXF8 for 425.61 and IG0BMFVC2 for 425.61

Hi, I tried to book two tickets today morning(around 11.30am) for Airlift movie for 4.20pm show at Inox theater Mysore. I used ICICI Netbanking method to book tickets. During the course of transaction the process hung up and tickets were not booked, but money got deducted. Didn't receive confirmation or transaction failure alert from bookmyshow. Requesting bookmyshow team to look into this issue and refund the money back as soon as possible. My E-mail- [protected]@gmail.com.

Regards,
Chandrashekar M N.

I added Rs.2800 to my bms wallet on 22 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.2800 to my bank but today 9 feb after 20 days i got rs.2800 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.2800 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as i dont want to book tickets after 20 days of paying...

Hi Team,

I have done two transactions on 21st Jan 2016 on Book my show and both the transactions timed out, but amount has been debited twice on my credit card.

I haven't received the refund amount till now. Here are the reference number of the transactions:

74766516021602256074800
74766516021602256880446

Refund the amount ASAP.

Thanks,
Swapna
Mobile number: [protected]

I added Rs.1000 to my bms wallet on 28 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.1000 to my bank but today 9 feb after 10 days i got rs.1000 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.1000 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as i dont want to book tickets after 10 days of paying