BookMyShow Complaints & Reviews

Today at around 9.45 am, Driver of Pick up VAN No. MH02CE9817 from Andheri (West) railway station misbehave while requesting to move the VAN little ahead to park our CAR for longer time then of VAN. if we parked ahead of the VAN he might stuck up and unable to move unless we move our car. please look into the matter.

Hello,
i am ankita jain i have booked my movies tickets online through bookmyshow website on 12th feb 2016. I have paid the advance booking amount through debit cum atm card. They received the money immediately and a message displayed on my phone that movie tickets are not booked due to some error occured. The company assured me that within 10 working days timeline i will receive the refund. But i havn't receive the refund amount yet. I had also mailed them on their help desk but they are not responding now as if nothing has happened. They had told me to activate my wallet so that i can receive the refund amount in my wallet but i havn't got it back yet. Kindly do something.
Thanks

I booked a ticket in pvr and my booking ID was
BOOKING ID
WM2L7GR

When i went to picadli Chandigarh Mr Ashish senior said over there that its not confirmed yet.My Amount got deducted i got message + i got booking confirmation email . I request you to look into this matter and solve it out. Senior authority said that you can wait for a refund. I donot know that much

Very bad and pathetic experiences with BookMyShow, employee are not trained. They are not able to give solution. Spoiled our evening while watching movie Neerja. We booked movie from BookMyShow and they overcharged for Family Combo (Even It was not chosen - Default came in my cart). During inquiry customer care committed Yes we had charged extra for "Family Combo" due to fault in out booking system, Don't worry definitely we will provide at BIG Cinemas: Ansal, Vaishali Ghaziabad but at counter they refused to give and come with very rude behavior. They killed my 20 mins during movie.
Below are the details:

Date : 20 Feb 2016
Time of Booking : 13h00 (approx)
Time of 1st contact with bookmyshow customer care : 13h15 (approx) with Abhishek
Time of 2nd contact with bookmyshow customer care (Between Movie) : 17h56 (approx) with Ashish and one person from escalation team
Movie : Neerja
Show Time : 16h50
Booking Id: ADAN[protected]
Cinema Mall Name : BIG Cinema, Ansal, Vaishali, Ghaziabad
Big Cinema Counter contact person1 : Deepak (do.[protected]@carnivalcinemas.in)
Big Cinema Counter contact person2 : Janeesh (dm.[protected]@carnivalcinemas.in)

Hello,
This is shantanu sharma, I booked two movie tickets using bookmyshow app on 12th February, 2016 at 2 am.
Film was Deadpool. In billing process I had completed all the steps and made transaction of rs. 365.8 in which 320 for tickets and 55 for online booking. After a while I received a message from my bank that "transaction of rs. 365.8 has been completed". But i didn't get any confirmation from the bookmyshow. On that note I sent them a mail regarding this problem, they told me that action will be taken within 24-48 hours. But now it has been more than 60 hours and they haven't refunded my money.
Please help me and get me my money back in my account.

Hi,
I did not get my refund as intimated by the nsp movir hall who were supposed to show airlift at that time but they said the movie hall told book my show that it cannot show that movie coz f some technical difficulties..also did not even gave information that the movie got cancelled. I prebooked tickets and now I did not even get a refund of the amount. Apart from the information you should have given..you guyscan atleast refund your customers for better service.

I have tried booking ticket for sanam re on 13/02/2016 around 2 o clock. My bank account has been debited twise by RS.545 totaling to around Rs. 1100 and in none of the attempt my ticket got booked. after 24 hours also i have not received refund in my account. i have visited my sbi branch and they are saying that money have been deducted from account and due to problem of book my show site you may not have got refund. my mail id is [protected]@gmail.com

Started booking movie tickets for Deadpool today and while making payment I attached Goft voucher and it was successfully added. So while paying remaining amount for completion of transaction it got timed out. Then again after a five minutes I tried booking ticket, while applying GV it said "Voucher code already Exhausted" as I had not availed in previous one. Kindly enable the same at the earliest.

Deepak Nayak
[protected]@icloud.combr...

Hi I tried booking tickets twice on 13 Feb 2016 using bookmyshow but there was an error both times. I didn't receive any confirmation but the money got deducted twice from my sbi account. Here I am providing transaction ref nos kindly transfer the amount back into my account asap.
IG0BMFVXF8 for 425.61 and IG0BMFVC2 for 425.61

Hi, I tried to book two tickets today morning(around 11.30am) for Airlift movie for 4.20pm show at Inox theater Mysore. I used ICICI Netbanking method to book tickets. During the course of transaction the process hung up and tickets were not booked, but money got deducted. Didn't receive confirmation or transaction failure alert from bookmyshow. Requesting bookmyshow team to look into this issue and refund the money back as soon as possible. My E-mail- [protected]@gmail.com.

Regards,
Chandrashekar M N.

I added Rs.2800 to my bms wallet on 22 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.2800 to my bank but today 9 feb after 20 days i got rs.2800 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.2800 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as i dont want to book tickets after 20 days of paying...

Hi Team,

I have done two transactions on 21st Jan 2016 on Book my show and both the transactions timed out, but amount has been debited twice on my credit card.

I haven't received the refund amount till now. Here are the reference number of the transactions:

74766516021602256074800
74766516021602256880446

Refund the amount ASAP.

Thanks,
Swapna
Mobile number: [protected]

I added Rs.1000 to my bms wallet on 28 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.1000 to my bank but today 9 feb after 10 days i got rs.1000 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.1000 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as i dont want to book tickets after 10 days of paying

I tried to book 2 tickets for a movie and the transaction got declined but an amount of 387 got deducted from my account. I request a refund for the above amount.
Providing the transaction number below
[protected]IG0BLGAZU2

I had booked 3 tickets from Book my show on 25th Jan'16. The booking ID is GPSM[protected]. However, the show got cancelled due to some reasons. It has been 4 days since then and I have not received my refund.

Below are the details that i would like to share with you regarding fraud by Book My Show. I Contact them to explain details via number of Ways but they are not giving any satisfactory answer and not helping Customer.

I tried to Book my Ticket on 20-Jan-2016 via BMS Mobile App. I tried 4 Times to Book my Ticket on BMS Mobile App. App Was giving Error Every Time.

Finally at 11.35 PM at night I was able to book my Ticket. Amount has been deducted from my Credit Card. But Due to Error in BMS App My Ticket was not booked.

I used a Coupon that gave me Discount of 200Rs that was given by AXIS Bank. Now as Ticket was not BMS. They Block my Voucher. It was Last Day of the Voucher Expiration. Now I am not able to Use that Voucher as it was Blocked by BMS at last Time.

Now I Tried to Call them Number of Times. I also Talked with the Senior Person to Give me another Voucher instead of the Prev One that now i am not able to book my Ticket using Prev Voucher or to Help me to Extend the Expiration Date of the Voucher so i can use that Voucher as it was blocked by BMS for around 40 Minutes.

But They are giving just same Explanation that They can not Extend the Warranty or they can not do any kind of help.

Due to this I was not able to Use Voucher which i had though there was no issue from My Side as Amount has been Deducted from My CC. But due to Some Error from BMS ticket was not booked.

Now they are not doing any type of help and giving same excuse that they can not help me out.

Based on conversation i had with them they are very rude while talking with customer and they don't have any intention to help customer.

I would like to Share Complaint Number which i have opened with them.

Ticket Id [#1428066], [#1428071], [#1427472 ].

Please read this comment, Please help me out so that in future other customer don't face such issue.

**BMS = Book My Show.

Dear Sir,
We Have booked movies ticket dt. 25.01.2016 instead of 26.01.2016. & This is impossible to us to see movie on 25.01.2015.

We heartly request you to please reverse our money for the same asap.

I booked a seat from book my show today. Payment was deducted from my account but I a have not received booking confirmation then I again try to book another seat but again payment was deducted form my account and again I have not received any booking confirmation. But later I got a call from book my show team that my first transaction was successfully done but due to some technical problems I have not received the confirmation of booking, if I agree then they can book my seat and send me confirmation. I agreed with them and asked them to send confirmation. I also told them about second time deduction of payment from my account but she replied it Will automatically credited in your account. But till now I have not received any massage from my bank.
My registered mobile number with book my show is [protected]

I did my pyment for 3 tickets of Airlift for R.R. Cinema, Roorkee on 1:24AM 24-january-2016 . But it showed "oops an error occured" . but bank message showed that money had been deducteed from my account .
My transaction details were BookMyShow_PayUIN txn#[protected]
Please refund my money immediately.

Sir maine 4 ticket bookmyshow s3 airlift ki li jo samrat theatre sakarpur ka tha. Jab mai diye hue address pe pahuche to vahan pe isnam ka koi theatre hi nai tha . Ab mere paisa kaise refund hoga. Aaplog pahaee verify kar thetre kyu nai aad karte. Ab mai aapki complain cosumer firum me karunga agar mere paise refund nai hua to.