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BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
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852
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BookMyShow reviews & complaints page 61

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A
ARYA CHAVI
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about payment of bookmyshow

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:Bookmyshow.com

I booked two movie tickets on 30st dec of star wars and went to watch, there for the first time in my life I paid extra money for 3D glasses to watch 30 rupees each total 60 rupees for two tickets, so I just want to confirm is it fair to pay for tickets here online and for 3D glasses there at Multiplex is this the perfect way for payment or should I consider it as fraud . my question is why bookmyshow didn't inform us about this extra payment...
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Anvesh Adapa
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money without booking a ticket

Address:Krishna, Andhra Pradesh, 520010
Website:bookmyshow

I had booked two tickets for SOUKHYAM on 24th December, 2015 in PVP Square, MG Road Vijayawada. However, there was a deduction of an amount of Rs.281.74 from my account, the payment of which was done using SBI Net Banking.I request the refund of the above stated amount as soon as possible. BookMyshow Accoutn Deatils which I tried to book tickets from: Account Name : Vijay Kiran Ph no: [protected] [protected]@gmail.com...
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R
rahulamu19
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet handling fee

Address:Thane, Maharashtra, 421202

Why ur taking internet handling fee? In 2014 govt declared no handling fee for online movie ticket, Give me details about this...
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Dhruvin Kagdi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online movie ticket booking failure and money charged

Address:380015
Website:www.bookmyshow.com

Bank Account was charged though Online Movie Ticket booking got failed On 5th of December 2015 at around 05:30 pm I tried to book movie tickets through www.bookmyshow.com website of Movie “TAMASHA” by paying through Bank of India’s Debit Card. Online Movie ticket booking got failed at that time even though INR 276.36 money from my bank account got charged. I tried again for the same and another time Movie ticket booking got failed...
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P
prnc1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted however service not received

Address:Jaipur, Rajasthan, 302017
Website:in.bookmyshow.com

19 Dec 2K15 BookMyShow order- #MOBAND2zzz[protected]zzz[protected]zzz1 I paid through Paytm Rs.1215.30. From PayTm end it went successful, however from BMS end it got failed... hence money deducted although I didn't get refund. Please provide the Refund to the bank through which I paid. Thanks My details- mail- [protected]@live.com...
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E
ekta diwan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket money Refund

Address:Jabalpur, Madhya Pradesh
Website:bookmyshow.com

Didn't get refund yet regarding following information ... Movie name- dilwale Date-18dec15 Show time- 1:30pm Booking ID - mmsm[protected] South Avenue mall JABALPUR MP *Want the refund as early as possible...
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R
Richa171
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked a show for 11 am at 12:30 pm

Address:New Delhi, Delhi, 110032
Website:Www.bookmyshow.com

Hi, The booking was intended for 3:30 pm show on Dec 27th and we had no idea that at 12:30 pm the website would by default book the 11 am show for the same day. This is for the beauty and the beast show for which we paid a whopping Rs 10000. They are refusing any cancellation or refund....
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M
malabhandari
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double booking

Address:Chandigarh, Punjab, 160047

Double booking of same show due to server down on 25th December. Nd no msg recived for another ticket booking but payment deducted...
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V
VBKulkarni
from Mumbai, Maharashtra
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Ticket cancellation

Address:Pune, Maharashtra
Website:in.bookmyshow.com/pune/movies

I had booked my ticket today with tomorrow's date in place of today's date. I need to cancel this and book the same for today. I have been told that their is no cancellation possible. When train/air tickets can be canalled, why their is no provision for cancellation of Cinema ticket. This is humiliation, not acceptable at all....
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S
Sarabjit Sayal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in credit card offer

Address:400088
Website:indusindbank.com

PLEASE do not buy Indusind bank credit cards, they promise 1 on 1 ticket free but while trying to book on bookmyshow.com it also shows that the quota is exhausted. I have tried many times but never once hot this offer. This is a fraud by both these companies. Really disappointed. Please do not apply for indusind credit cards or any of their services. Sarabjit sayal....
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P
polepally deeraj reddy
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Money deducted ticket not booked.I want refund

Address:506001
Website:Bookmyshow app

I paid by net banking, I typed my otp after that it said that transaction was failed and my money was deducted.I tried to book ticket for soukyam movie on 24th for 4:15pm.I tried to pay by net banking and my money was deducted and I didn't get the tickets.My account is with sbh nakkalagutta.J tried to pay by net banking through this.I want my money back as soon as possible.ref no:[protected]IGOBEOUZB8....
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M
Maulik9544
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking

Address:380006

When i was book ticket n transection failed than this seat was not book other but it was how many time saw than seat was booked...
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A
abhijeettandur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to avail the Offer by 16 digit wpin code

Address:Dharwad, Karnataka, 580031
Website:www.bookmyshow.com

I had received an voucher of Book My Show on purchasing a HP Laptop. The voucher would allow me to book 2 tickets free per month . On trying to book the tickets and on applying the offer code, I would get an error message which would say, " Sorry, these vouchers are valid ONLY for ticket bookings 2 days in advance(#-2101) " I contacted the Book My Show Executive - Madhuri Badule who told me that it was as per T & C's of HP . So...
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PrashantRastogi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of unsuccessful booking

Address:Allahabad, Uttar Pradesh, 211002
Website:Paytm and Bookmyshow

Hii I was booking 2 tickets for BajiRao Mastani at 20th of Dec using my SBI Debit Card through paytm wallet at Starworld Cinemas Allahabad (U.P) .During transaction process it displayed transaction faliure and no ticket was booked. But there also another message from State Bank of India Atm that amount 273.36 is debited to BIGTREE ENTERTAINMENT... So please its my humble request to look into my matter and do the refund ...and my transaction...
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Sandeep Amin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booked for premium seats at Rs. 300 each but given seats of Rs. 220 at theatre

Address:Mumbai City, Maharashtra, 400081
Website:www.bookmyshow.com

I had booked 5 movie tickets at Rs. 300 each - Booking ID WK7K7R4 for Bajirao Mastani at PVR Cinema, Mulund, Mumbai for 8.00 p.m. show today i.e. 20/12/15. However, I got seats for Rs.220 each. So why was I charged Rs. 300 plus service chgs of Rs. 35/- i.e. Rs. 335 each ticket?...
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sreeparu1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket refunding

Address:Ernakulam, Kerala, 682017
Website:bookmyshow

The company should find a way to refund the tickets unused. If not full amount is repayable atleast 50% should be refunded back.. this might be the nth time this is happening. Kindly find some way so that the amount is refunded safely.....
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Alfiya sheikh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund

Address:Pune, Maharashtra
Website:www.book my show.com

Hii I was booking 2 tickets for Dilwale at17th of Dec using my debit card . then meanwhile I came to know through email that my tickets are not book and amount 447rs transaction is failed.. But there also another message from Bank of India Atm that amount 447 is debited to BIGTREE ENTERTAINMENT... So please its my humble request to look into my matter and do the refund ...and my transaction id :[protected] of BOI...
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tanmaymishra91
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cancellation or rescheduling option for booked ticket

Address:560024

As i am a human I had a mistake and booked 3 tickets in wrong date on which i am not able attend the show . But as there is no cancellation or rescheduling option I lost my money . And really I am unhappy with this service . And again will think to book ticket ....
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J
Jatinsu
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Money need to be refunded

Address:ZIP code
Website:www.bookmyshow.com

Hi team I booked two tickets by book my show. due to uncertain reason I am going to cancel movie ticket. Please refund my back into my used account. W2N9CEA this booking number. Please help me in this for refund of my amount...
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S
Sunil Reddy L
from Hyderabad, Telangana
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Ticket booking charges

Address:Rangareddy, Andhra Pradesh, 500035
Website:in.bookmyshow.com

Recently book my show has linked popcorn charges to the movie ticket, where a movie goer cannot book the movie ticket alone. How they can forcibly charge the popcorn ticket for us, I mean is it mandatory to spend few more bucks on popcorn. Spending money on snacks should be totally depends on the customers wish, where they cannot forcibly link it with the movie ticket....
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