BookMyShow Complaints & Reviews

We booked new year party through bookmyshow. There was a category for early birds so we bought it. We bought it for 999 and at the vanue they told us to pay 4000 because it was kids ticket. They clearly mentioned there that it was for 21+. And then they changed it. Now they dont bother to even check as i didint have snapshot of the same.

I booked two movie tickets on 30st dec of star wars and went to watch, there for the first time in my life I paid extra money for 3D glasses to watch 30 rupees each total 60 rupees for two tickets, so I just want to confirm is it fair to pay for tickets here online and for 3D glasses there at Multiplex is this the perfect way for payment or should I consider it as fraud . my question is why bookmyshow didn't inform us about this extra payment of 3D glasses at Multiplex or even if you guys charge extra for 3D glasses then why not to add that amount in total bill why? people needs to know about this bookmyshow service policy. Thanks

I had booked two tickets for SOUKHYAM on 24th December, 2015 in PVP Square, MG Road Vijayawada. However, there was a deduction of an amount of Rs.281.74 from my account, the payment of which was done using SBI Net Banking.I request the refund of the above stated amount as soon as possible. BookMyshow Accoutn Deatils which I tried to book tickets from: Account Name : Vijay Kiran Ph no: [protected] [protected]@gmail.com

Why ur taking internet handling fee? In 2014 govt declared no handling fee for online movie ticket, Give me details about this

Bank Account was charged though Online Movie Ticket booking got failed On 5th of December 2015 at around 05:30 pm I tried to book movie tickets through www.bookmyshow.com website of Movie “TAMASHA” by paying through Bank of India’s Debit Card. Online Movie ticket booking got failed at that time even though INR 276.36 money from my bank account got charged. I tried again for the same and another time Movie ticket booking got failed though again the same amount got charged from my Bank Account. Both the times from bookmyshow.com I got mail on my registered email id that your ticket booking was not successful. After getting these mails, when I immediately made complaint on bookmyshow.com website’s live chat, they assured me of refund after some working days. When I did not get any refund for many days, I got Bank account’s statement printed and made an online complaint on 16/12/2015 from bookmyshow.com websites’s complaint section. I attached the Bank account statement copy in that file, too. For that complaint I was given registered ticket id for that complaint i.e. Ticket Id [#1267223]. That mail was just replied with the registered Ticket id on the same day and nothing was replied on that matter after that day i.e. 16/12/2015. So I had to remind them about the same complaint and I did it on 21/12/2015. I made an online chat by bookmyshow.com website’s online chat service and explained my whole complaint to them. The executive was arguing that they have not got any confirmation from their payment gateway. So he had asked for more 48 hours to work on this complaint. 8 Days have been passed after that and still no reply is there from their side. I have kept the chat history of the last chat I did. Website: www.bookmyshow.com Email id used for movie ticket booking: [protected]@gmail.com Cell Phone Number used for Movie Ticket Booking: +91 [protected] Movie Name: TAMASHA Date: 05/12/2015 Bank Account details of Debit Card used: Bank of India Account Number of Debit Card used: [protected] 1st attempt: At approx. 5:30 pm Amount Charged: 276.36 INR Transaction Details on Statement: MEDR/BOOKMYSHOW C/85195/ 1st attempt: At approx. 5:52 pm Amount Charged: 276.36 INR Transaction Details on Statement: MEDR/BOOKMYSHOW /100743/ A copy of a bank statement is attached herewith. Kindly contact on [protected]@gmail.com or +91 [protected] for further follow up.

19 Dec 2K15 BookMyShow order- #MOBAND2zzz[protected]zzz[protected]zzz1 I paid through Paytm Rs.1215.30. From PayTm end it went successful, however from BMS end it got failed... hence money deducted although I didn't get refund. Please provide the Refund to the bank through which I paid. Thanks My details- mail- [protected]@live.com

Didn't get refund yet regarding following information ... Movie name- dilwale Date-18dec15 Show time- 1:30pm Booking ID - mmsm[protected] South Avenue mall JABALPUR MP *Want the refund as early as possible

Hi, The booking was intended for 3:30 pm show on Dec 27th and we had no idea that at 12:30 pm the website would by default book the 11 am show for the same day. This is for the beauty and the beast show for which we paid a whopping Rs 10000. They are refusing any cancellation or refund.

Double booking of same show due to server down on 25th December. Nd no msg recived for another ticket booking but payment deducted

I had booked my ticket today with tomorrow's date in place of today's date. I need to cancel this and book the same for today. I have been told that their is no cancellation possible. When train/air tickets can be canalled, why their is no provision for cancellation of Cinema ticket. This is humiliation, not acceptable at all.

PLEASE do not buy Indusind bank credit cards, they promise 1 on 1 ticket free but while trying to book on bookmyshow.com it also shows that the quota is exhausted. I have tried many times but never once hot this offer. This is a fraud by both these companies. Really disappointed. Please do not apply for indusind credit cards or any of their services. Sarabjit sayal.

I paid by net banking, I typed my otp after that it said that transaction was failed and my money was deducted.I tried to book ticket for soukyam movie on 24th for 4:15pm.I tried to pay by net banking and my money was deducted and I didn't get the tickets.My account is with sbh nakkalagutta.J tried to pay by net banking through this.I want my money back as soon as possible.ref no:[protected]IGOBEOUZB8.

When i was book ticket n transection failed than this seat was not book other but it was how many time saw than seat was booked

Hii I was booking 2 tickets for BajiRao Mastani at 20th of Dec using my SBI Debit Card through paytm wallet at Starworld Cinemas Allahabad (U.P) .During transaction process it displayed transaction faliure and no ticket was booked. But there also another message from State Bank of India Atm that amount 273.36 is debited to BIGTREE ENTERTAINMENT... So please its my humble request to look into my matter and do the refund ...and my transaction id :[protected]

I had booked 5 movie tickets at Rs. 300 each - Booking ID WK7K7R4 for Bajirao Mastani at PVR Cinema, Mulund, Mumbai for 8.00 p.m. show today i.e. 20/12/15. However, I got seats for Rs.220 each. So why was I charged Rs. 300 plus service chgs of Rs. 35/- i.e. Rs. 335 each ticket?

The company should find a way to refund the tickets unused. If not full amount is repayable atleast 50% should be refunded back.. this might be the nth time this is happening. Kindly find some way so that the amount is refunded safely..

Hii I was booking 2 tickets for Dilwale at17th of Dec using my debit card . then meanwhile I came to know through email that my tickets are not book and amount 447rs transaction is failed.. But there also another message from Bank of India Atm that amount 447 is debited to BIGTREE ENTERTAINMENT... So please its my humble request to look into my matter and do the refund ...and my transaction id :[protected] of BOI

As i am a human I had a mistake and booked 3 tickets in wrong date on which i am not able attend the show . But as there is no cancellation or rescheduling option I lost my money . And really I am unhappy with this service . And again will think to book ticket .

Recently book my show has linked popcorn charges to the movie ticket, where a movie goer cannot book the movie ticket alone. How they can forcibly charge the popcorn ticket for us, I mean is it mandatory to spend few more bucks on popcorn. Spending money on snacks should be totally depends on the customers wish, where they cannot forcibly link it with the movie ticket.

I had to book a ticket for a movie on Saturday but by mistake booked it for Friday.This is a human error and can occur with anyone.Book my show should keep the option of changing the date.But I had to give up on the whole money paid. Never gonna use the site and will tell my friends also to stay away from book my show as I feel such human error can occur with anyone and they should be given an option to change