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BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
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852
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BookMyShow reviews & complaints page 62

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J
JoePraveenaA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket exchange

Address:560010
Website:www.bookmyshow.com

I had to book a ticket for a movie on Saturday but by mistake booked it for Friday.This is a human error and can occur with anyone.Book my show should keep the option of changing the date.But I had to give up on the whole money paid. Never gonna use the site and will tell my friends also to stay away from book my show as I feel such human error can occur with anyone and they should be given an option to change...
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C
Cen Paul
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot avail the offer they provided.

Address:Ernakulam, Kerala, 683563
Website:in.bookmyshow.com

I have bought a hp laptop and got hp back to college offer.As per that i get 12 free movie tickets on bookmyshow, 2ticket for one month and each ticket less than 250rupee. But it also said that these offers can be used only if it was booked 2 days in advance on bookmyshow app. I cant book any tickets as only today's or tomorrow's movie shows can be booked.. I feel completely deceived and cheated as i paid 1500 rupee for hp offer and i cant...
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A
Anshu1997
from Hathras, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not booked but money deducted

Address:Mumbai City, Maharashtra
Website:Bookmyshow.com

I [censored]anshu cell no [protected] booked 3 tickets of Dilwale at ionax multiplex indra vihar kota show of 7:15pm on 18th December 2015 Booking time - 10:30 pm on 15th December 2015. Using HDFC bank maser card It show processing but after some time it show error occur and money deducted from my account amount is 608.45 without booking tickets So I request to refund money. Credit card no [protected]....
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V
vanemembrillera
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Concert rescheduled and no money refund

Address:Chennai, Tamil Nadu, 600040
Website:in.bookmyshow.com/chennai

Sunburn Afrojack concert in Chennai was rescheduled from 5th Dec to 17th December and for me is not possible to go in the new date, because I´m going to be out of the country. On 6th December I wrote a query to ask for refund the money to Bookmyshow but they are denying doing it. It´s more that a week ago and I´m still in the same situation. I bought the tickets on 29th November and 1st December. ID for my complain is #1233615....
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bewithram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical refund policy

Address:Mumbai City, Maharashtra
Website:in.bookmyshow.com

Bookmyshow.com the entertainment ticketing policies are completely biased towards them and against the consumer. Their service does not offer refund, reschedule or cancellation of any Booking Date : Saturday 12, 2015 Ticket Amount : Rs.480 Internet Charges : Rs.120 Description of Incident: Booked 4 tickets for a movie using bookmyshow.com website. Ticket prices and Service charges were paid in full. Later due to personal reasons I...
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K
Karanpartap Singh Chauhan
from Rajpura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund of error transaction while booking 2 seats

Address:Patiala, Punjab, 147201
Website:www.bookmyshow.com

My name is Karanpartap Singh, on[protected], i booked two tickets of movie mukhtyar chadha of Rs 336.36, but the transaction was failed and my money was deducted from my Punjab National bank account(********[protected]. My contact number is [protected] and i'm from Patiala, Please resolve my issue as soon as possible....
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H
Harsh Dhaundiyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment refund complaint

Address:New Delhi, Delhi, 110024
Website:bookmyshow.com

Respected Sir,
I sonia dhaundiyal, my icici bank saving A/C No[protected],
Dated[protected] my account detect 1, 772.50 Rs, I want refund of these amount, Sir I book 5 movie ticket from " Book My Show " dated[protected] in evening but due to some problem in payment gateway web page, my booking is not confirm, after that i check in our mobile, I have not receive any payment detect message from ICICI Bank and...
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Lupita
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not inform me for the cancelled show

Address:Mumbai City, Maharashtra
Website:Www.bookmyshow.com

I booked a movie ticket for Hunger games mockingjay part 2 for 29th Nov. We drove all the way to the theatre only to find out that show was cancelled but bookmyshow didn't inform us. We wasted the whole Sunday afternoon and even paid the parking fee in the mall....
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F
faizislm
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed online ticket booking _ Bookmyshow

Address:411018
Website:bookmyshow.com

I booked 2 tickets for 'Tamasha' using BookMyShow.com for Big Cinemas, Pimpri, Pune, for 10:55 pm show for date 5th Dec 2015 using SBI net banking/PayU Money. After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'. But an amount of Rs 467.38 was debited from my account. This transaction was done at around 7PM on 5th...
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Thakur_ankit_singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cancellation/refund being offered

Address:Mumbai City, Maharashtra, 110019
Website:www.bookmyshow.com

I booked my ticket for WWE India tour on 3 December 2015 at 6:49 p.m., which is scheduled to happen on the 15th January 2016. Now, due to uncertainties, I will not be able to attend, for which I requested a cancellation within 1.5 hours of booking it. The customer care simply refused to cancel for an event that is almost a month and a half away. The amount totals upto Rs.11, 713.50. Since, I as a responsible citizen of this country, wouldn't...
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Bashid516
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from my account for the failure transaction

Address:122001
Website:BOOK MY SHOW MOBILE APP

Hi, when I tried to book tickets for Akhil movie on 9th November, first transaction(yes bank) for rs 688 was failed but money got deducted, I had to do another transaction. I spoke to BMS CC guys regarding this 15 days ago, they said that payment was failure, money will be refunded in 7 to 10 days. Now, they are saying that money is not credited to BMS account and check with bank, then I have reached out to yes bank, they said that money...
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S
Shradha Kapoor
from Bengaluru, Karnataka
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Amount of Rs. 547.72 is deducted from my HDFC account but payments not done

Address:560037
Website:paytm.com

Hello, Please help me to get my money Rs. 547.72 back to my HDFC account. The amount Rs.547.72 got deducted while booking tickets from BookMyShow-- Paytm.com . But the transaction got cancelled due to session expire. It happened on 28th November, 2015. Please Find Attahced the screenshot of my bank statement to show the amount being deducted....
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M
Mayakrishna028
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie Ticket

Address:Bangalore, Karnataka, 560076
Website:www.bookmyshow.com

I had booked 3 tickets for Spectre for the 29th of November, Sunday at 6:50 for 1500/-. I had selected Sunday and i had chosen my seats and gone ahead with the payment. On the day of the movie it was found that the tickets that were given were booked for 27th November, Friday. I know that i haven't made a mistake and the bookmyshow site keeps redirecting. This is very disappointing....
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Sreshta Ladegaam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction and money refund

Website:bookmyshow.com

I tried to book tickets on 25th november 2015 to Tamasha film at Asian GPR multiplex kukatpally (4 tickets) from bookmyshow.com twice. Both the times amount has been charged but the transaction was not successful. My money has not been refunded yet....
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K
kumar.gunukula
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket refund - lakshmi theatre

Address:Bangalore, Karnataka, 560037

Hi Team,

Sri lakshmi, theatre didn't ran the show at 9.30 on 17.Sep.15.
please check with them and return back the amount and also expecting penalty charges from them.

if there is a cancellation of particular show, they should inform us, its waste of our time as well as travel expenses.


Thanks
Ravikumar.G...
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Sravya Ganapaneni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount without booking of tickets. Please refund

Address:Bangalore, Karnataka
Website:Bookmyshow

I had booked three tickets for Kumari 21F on 21 November, 2015. However, there was a deduction of an amount of Rs. 459.26 twice from my account, without any booking done for the same. The reference number for the transactions are IGOBAKWUE8 and IGOBAKWYT3. Thus, a total of Rs. 918.52 was deducted from my account, the payment of which was done using SBI Net Banking. I request the refund of the above stated amount as soon as possible....
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Mohammed AmerSohail
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund was not initiated and no response.

Address:504231
Website:Bookmyshow.com

Hey guys...

Please Don't Book Any Online Tickets From BookMyShow.com

Am telling you this because I Have experianced the Fu...ing Situation With these @bookmyshow.com Guys...
Might Be Lenghty But its Worthy...
I have Booked Movie Tickets For GooseBumps on 3rd November 2015 for 10.30pm Show at PVR BanjaraHills...the amount of 674.40Rs were Deducted from the my Bank Account But No tickets were...
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S20
from Mumbai, Maharashtra
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Hp college offer

Address:Ghaziabad, Uttar Pradesh, 201014
Website:bookmyshow.com

Yesterday when I proceeded to avail the offer, it showed offer applied but at the last it showed that transaction was not successful as the registered mobile number was not entered. So when I booked the tickets with the registered number, then it showed that offer has already been availed, when actually I could not avail the offer. What a cheating is this. Waste and shame on offers from bookmyshow.com. Will advise HP and the likes to not...
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manu goyall
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted and ticket received but no ticket available in cinema hall

Website:bookmyshow- online ticket booking

I have booked one ticket at bms for prem ratan dhan payo on 12th November 2015 timing 12:25PM at movietime pitam pura, booking id MTPP[protected] however when i visited movie hall they said that ur ticket was bad transaction and ur ticket cud nt be booked however my bank account is debited and ticket book from ur end too, i requested to please refund my money as i have not got ticket from movie hall they said that i got money from cinema...
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Saswati Soumya Sahu
from Mumbai, Maharashtra
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Deduction of amount without booking of tickets

Address:411016
Website:in.bookmyshow.com/vemulawada

I had booked three tickets for Prem Ratan Dhan Payo on 14 November, 2015. However, there was a deduction of an amount of Rs. 668. 40 twice from my account, without any booking done for the same. The reference number for the transactions are [protected] and [protected]. Thus, a total of Rs. 1336.80 was deducted from my account, the payment of which was done using HDFC Bank Net Banking. I request the refund of the above stated amount as soon...
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