BookMyShow Complaints & Reviews

Hi this is with regards to the movie tickets which I had booked. The show was at 8.20 am today morning. Yesterday I received a call from pvr saying that my tickets were cancelled by then due to some technical glitches and I was told to not come today for the show. However, I haven’t received any mail communication from them still now for the same. When I checked the same with book my show executive they told me they don’t have any update regarding this. I don’t know what to do.
Please help me resolve this.
Please find the ticket details.
Ticket id - 5b9b16b4974a

Please do that needed to get back my money that debited for a failed transaction.

Jan 12th i booked for Movie my money deducted on Amazon pay. But ticket not booked its 5th day still not reflect

I have booked on ARRS Multiplex theather in Salem
on today evening at 6.30pm..for the show timing 10.30am on saturday jan 14 for varisu movie on seat row F27, 28, 29, 30 (4 ticket) and payment send through Google pay amount is 1084 . Amount debited from my account but still not yet received any msg or ticket conformed msg /email.pls check and refund my money please.

[protected]
[protected]

I have booked on sdc kalapana theather in kavundampalayam on today morning 8 clk..for the snow timing 10 am on Sunday jan 15 for varisu movie on seat center row box 1, 2 (2 ticket) and payment send through Google pay amount is 447.20 . Amount debited from my account but still not yet received any msg or ticket conformed msg /email.pls check and refund my money if ticket not booked. SDC kalapana

My transaction ID : T2301102154204625078278
Debited from : State Bank of India (XXXXXX0115)
Bank ref no:[protected]
Paid by: Juilee Pankaj Dhokane

My name is Pankaj Manohar Dhokane. I have made the payment of Rupees 9537 /- on 10 Jan 2023 for booking the 6 tickets of "Shivaputra Shambhaji Natak" for 22 Jan 2023 at Mahakavi Kalidas Kalamandir, Nashik. But I have not received any mail regarding the tickets for the same. So I request to resolve the issue as soon as possible or transact the money back to our account.

Sir
I’ve purchased movie for rent named SHAKUNTALAM Sanskrit movie by Dushyant Sridhar on 29th December. But I’m unable to play the movie. I made complaint to the company and sent emails but there is no response. Movie is only for 48 hours but already one day wasted. So please help to rectify this issue. Thankyou

Your show Connect scheduled on Wed Dec 28 2022 03:50 PM at PVR The Cinema Providence Pondicherry has been canceled. Sorry for the inconvenience caused.We have processed the refund for the amount of Rs.788.28. The refund should reflect in 7 to 10 working days.-BookMyShow
This was the above msg I received today they didn't give a reason as to why the show was cancelled, I'm terribly dissatisfied . They have noted that the refund is processed but still I didn't get the refund back, if they cancel the show at their own convenience how are we supposed to watch movies in theatres, at least I deserve a explaination why the show has been cancelled.
My booking I'd is WMBWBXH

My amount was debited but tickets not booked

my collect id : AXISSDKV34edbb455afac454fa86a76fd93
order id ; T2212281213505929021603

We did book our movie ticket for movie circus online. But when we reached at the threater we were told that movie is canceled and we have to go back. We did came for the movie from very far and it was very bad experience.
We did face this issue in GOLD Cinemas mathura, UP.

My contact number is [protected] and today I tried to book ticket through book my show app and made payment through UPI. My 519 amount got deducted but ticket was not booked. Tried talking to help chat but they were not satisfactory and instead was not able to answer properly. I am so surprised that we don’t have any sudden help in such cases. Please help with them my amount is going to be refunded as I had to again book ticket and had paid twice.

I booked tickets for a 10:45 am show on Bookmyshow app, around 5:30 pm today for Avatar 3D. The morning shows' ticket bookings were still displayed as available in the evening, which was misleading and by mistake I booked tickets for today i.e 24th instead of 25th Dec. Now, it is not humanly possible to watch a show at 10:45 am, when you are booking tickets in the evening on the same day. INOX's policy of no cancellation or modification is unreasonable in this case, as clearly it's misleading on Bookmyshow's part to still show tickets' availability for 24th Dec, when I clearly can't avail it. This is a good way of cashing out money on INOX's part, in case of a genuine human error. I am entitled for a cancellation of the tickets and refund or modification to a later date's show, which I can avail.

Hi an amount of Rs. 901 has been debited from account but the ticket was not confirmed.I had to pay the same amount again to book the tickets. Please refund the Rs. 901

I booked my ticket through book my show on 18-12-22 for 10 am show at new empire fun cinema near dhara bazaar chowki ghantaghar dehradun uttrakhand ticket id nedd-0015d1-0061f9 seat no gold b1. I entered cinema hall with confirmed ticket but after 10.35 ticket manager asked me to come out and he informed me that my ticket was canceled without any further notification. Ticket manager sold my seat gold b1 to the other person in front of me beside this they are very rude and not want to listning my words. I asked them to show my ticket cancelation print they showed nothing to me. Beside this they sold my ticket in front of me . They showed very careless and ruthless to me they showed that we are the boss and nothing else.
I request you to please take a serious action against fun cinema new empire near dhara bazaar chowki dehradun uttrakhand 248001 and book my show who shows very carelless image to the customer.

I booked 6 tickets worth Rs. 1732.

Transaction ID : T2212181127576277764692

Collect ID : AXISSDKV337f3c3c798a34f57a656ecfb4b

Please Initiate A Refund Quickly.

Hello,

I have paid for a booking on your website on December 5, 2022. Booking ID is ROHM00NXDZB1F5.

I got a confirmation message on whatsapp as booking is confirmed. However, now when I am viewing it on the bookmyshow app it says " Payment Failed" . The amount has got successfully debited from my account.

I am trying to reach someone, no reply. I am not certain who to seek a confirmation from as the date is only 2 days away.

PLease help or make a customer care number available for bookers like us to get a confirmation instantly.

After several tried also customer care of bookmyshow team is not resolving my issue. Every call they are saying isuue will be resolved with in 24-48 hours but since from 15 days i am struggling for it.

Movie cancelled by theatre date: 25-Nov-2022
Theatre Name: Inox: GSM Mall, Hyderabad
Booking amount was: Rs. 461
Refunded connivence fee: Rs. 61
Balance amount 400 which was applied in my SBI elite card is not getting in any form of return.
I am writing this complaint as after several call to bookmyshow customer care my 400 offer as gift voucher not releasing. In every call they are giving a commitment like they will release it within 24-48 hours but nothing happening.

I had made a transaction from my debit card for food at your booth for the amount of Rs. 1600/- at DJ Snake, Mumbai on 26th November. The transaction failed(the system showed ‘something went wrong’) but my money got deducted. It didn’t reflect in my qr scanner either. I have been trying to follow up BookMyShow customer care since 15 days there is not response from them, pathetic customer care service from their end. No follow up, no emails no msgs nothing. My complaint number with bookmyshow is 13777270