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BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
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852
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BookMyShow reviews & complaints page 72

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D
Debdeep Bhattacharyya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BookMyShow deducted money from bank account and didn't send tickets

Please provide as much information as possible...I have made a purchase for two tickets on book my show. The money is deducted from my bank account. But the tickets did not get booked. I got sms from bank that money was deducted. But didnt get any sms from book my show, no emails either. So I called them up and said that I am not getting the tickets send to me. They said they cannot do anything about it. I spoke to a junior and he told me...
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RekhaBR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded

I booked Movie tickets through using ICICI credit card in March, but the transaction failed. When I again tried the transaction was succeeded. But the amount was charged in my card 2 times. I called ICICI bank Call center where I came to know this is bookmyshow issue and same needs to be reversed by them. I got below transaction ids from bank 230411 153076 I have called bookmyshow call center several times, but I get response that...
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F
friendly_dhiraj
from Delhi, Delhi
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Deficiency in Delivery

Address:Gautam Buddh Nagar, Uttar Pradesh

My name is Dhiraj Negi and I booked couple tickets (on 12/08/2013) for Chennai Express movie along with Non veg Hot Dog Combo (this supposed to be delivered at interval). However, I am really very disappointed with the services rendered by Book my show. I have not recevied by combo moreover when I went to counter the staff was least interested in my query. Hopeless helpline no. was either busy or even if connected kept me on waiting for a...
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B
Binosha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but movie tickets not booked

Address:Tamil Nadu

I have booked 4 movie tickets on Aug 9 th at http://in.bookmyshow.com/ at 1.18 PM ans 592.36 amount is debited .INFO - ICONN/81119155/090813/PAYU.IN ( Axis net banking) . Movie tickets were not booked but money got debited from my account. Request you to refund my money back

Thanks,
Binosha.V...
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J
Jasmeet Kaur
from Mumbai, Maharashtra
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money deducted from account and tickets not booked

Address:37 Ameer Nagar, Lucknow, Lucknow, Uttar Pradesh
Website:www.bookmyshow.com

I had booked 4tickets for movie "bhaag milkha bhaag" on 21st july 2013 at around 1.46 PM for 6.45 pm show for the same date for movie at fun republic mall through Central Bank Of India net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of Rs. 908.40 was deducted with REFERENCE NO.[protected] and i didnt get my tickets. Plz solve...
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P
partha_ghy
from Kolkata, West Bengal
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money debited for failed transactions

Address:Kamrup Metropolitan, Assam

I have recently bought two tickets online for a movie. Initially after
buying the tickets i got an error message saying that the transaction
has not been completed because the payment was not successful. i tried
4 times and at last, i was successful at buying the tickets on the
fourth try, But i have been charged 4 times for the two tickets that i
bought online(rs 1094.80 in stead of rs 273.70. i would be...
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V
vidis92
from Chennai, Tamil Nadu
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Cancellation of Ticket

Address:Delhi
Website:www.bookmyshow.com

I had booked tickets from BookMyShow.com for a movie at DTCityCentre - Gurgaon. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show. But they refused my request. Even when I requested them to keep the service charges, and may be more but refund the rest of the amount, the customer acre executive completely refused. When I demanded to speak to their senior,....
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K
kundu33
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted in spite of failed transaction

Address:Bhopal, Madhya Pradesh

Last Saturday around past midnight, so technically it was Sunday(1952013), at night i tried to buy 3 tickets from www.bookmyshow.com for the movie Aurangzeb running at Jyoti talkies for 3 pm show, but it showed failed transaction after i have entered my password for the completion of payment, but right after that it a message appeared saying the payment could not be completed because of problem in server. Naturally i tired three more times,...
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S
sanjulika
from Mumbai, Maharashtra
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amount deducted but not got ticket

Address:Pune, Maharashtra

I have booked 3 tickets from ICICI m shopping on 15the May it deducted my 390 INR instantly but i dint get thee ticket. and I waited for around 10 days still my amount is not back in my account. I mean how long it will take to get back. theis is really frustrating. my id is BIL/[protected]/BookMyShow/[protected] .. Id is[protected]. My contact no is[protected] and email id is [protected]@gmail.com , looking for fast action otheerwise I need...
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D
dinesh balivada
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded for failed transactions

Address:Andhra Pradesh

I have booked tickets through bookmyshow.com on 19th April,2013 but the transcations failed and i got a message for the same. But money was debited from my account for the failed transcations, which I got to know after few hours. when I called the customer care they told that it will be refunded with in max of 15 days. but till now it was refunded (ie., by 13.05.2013)....
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N
nikhilpalod
from Mumbai, Maharashtra
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Non receivable tickets of IPL

Address:Maharashtra

Booking ID : BOOKING ID : MCAS000003B7UU

I have booked my tickets through book and i haven't received any tickets from book my show .

I have called book my show 20 times but they are just saying delivered but it is not actually delivered .

I have paid 6500 Rs.

Please help...
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P
PeterG
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not Received For Cancelled Show

Address:East Delhi, Delhi

We had paid Rs. 3,000/- to book an International Music Concert scheduled to be held at Noida on 14th Feb, 2013. The show subsequently got cancelled. But, money was never refunded. After much correspondence the company is maintaining that the money was refunded directly to my account, which is a blatant lie. They are refusing to provide any valid online (bank-recognised) tracking details in support of their claim that refund has been effected....
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chintuisgr8
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bought 2 movie tickets and paid twice for the same

Address:West Bengal

Hi, This is ABHISHEK ROY. I am a salaried professional working in Tata Consultancy Services. I am an honest and law-abiding citizen of this country. My address is 1/40 SAHID NAGAR, DHAKURIA, KOLKATA-700031 and my cell number is [protected].

On 21st April, 2013, I bought 2 tickets for the 5:30 PM show of Hindi movie Ek Thi Dayan worth INR 549.44 at INOX Forum Mall (Elgin Rd, Kolkata) using BookMyShow iphone application from my...
+2 photos
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V
vinay28
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed online ticket booking

Address:Pune, Maharashtra

Hi,

I am Vinayak Chanshetti (cell no [protected]). I booked 3 tickets for Special 26' using BookMyShow.com for Fun time Multiplex, Pune, for 4:15PM show for date 11th Feb 2013 using Axis Bank net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an...
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R C Bhattacharyya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non return of failed booking of cinema ticket

Address:Kamrup Metropolitan, Assam

D/Sir
I have booked two cinema ticket on 14.11.2012 through BookMyShow for an amount of Rs 345.94.Though They failed to book my ticket but said amount has been deducted from my account.After three times of inquiry BookMyShow given me the number[protected] and told me that the amount has been returned through this number in my bank account.I am yet to get the money. Please make an inquiry.
...
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J
jai11113
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money of ONLINE booking

Address:Bilaspur, Chhattisgarh

Hello,

I have booked two tickets on 6th Dec 2102 (Movie Name : Life of Pi at Bilaspur Glitz Cinema ) but I haven't receive ticket and refund money against failed transaction.

Reference no. : BIL/[protected]/movie/BOOKMYSHOW_MICI

Please get resolve immediately for better future relations with Glitz Cinema. Thanks ....
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sairaj kommana
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refunded for cancelled show

Address:Andhra Pradesh

I have booked a ticket in www.bookmyshow.com website 1 month ago but the movie release is postponed to some other day . These website team messaged me that they would refund the money. I have waited for 1 week but the money was not refunded. i have mailed them that money was not refunded with screen shot of account . After almost 1 month they again mailed me that your ticket is not confirmed on that particular day so we have already refunded...
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V
vikaspullela
from Delhi, Delhi
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Loss of money in a failed internet transaction

Address:Warangal, Andhra Pradesh

I tried to book tickets for a movie through bookmyshow.com on 12th november 2012. The mode of payment was internet banking provided by state bank of Hyderabad. It resulted in a failed transaction I.E,I DID not receive my tickets but the money was debited from my account.I request you to kindly look into this matter....
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M
MadB
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rmoney not refunded after movie got postponed

Address:Hyderabad, Andhra Pradesh

Hi,

i have booked a ticket on 18-Oct-2012 for Damarukam Movie on 20-Oct-2012 and unfortunately the movie got postponed.

i have mailed them several times but there is no use still they are saying that refund is in progress

according to their FAQ(http://in.bookmyshow.com/static/faq.bms#TB) it should be refunded in one week or if it is more we mail them they will solve soon.
It is almost 20...
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Hironmay Basu
from Bengaluru, Karnataka
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Issued wrong tickets

Address:Hyderabad, Andhra Pradesh

Hi,

I was issued wrong tickets by bookmyshow.com for the skyfall movie for the IMAX theatre, hyderabad and after I complained, they are in a state of denial.
Even after my repeated calls and emails, they are least interested to solve the problem.

Is there anyone to listen to aggrieved customer ?

Thanks
Hironmay Basu...
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