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BookMyShow Complaints & Reviews

in.bookmyshow.com
2.8
Updated: Oct 4, 2025
Complaints 1541
Resolved
852
Unresolved
689
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BookMyShow reviews & complaints page 8

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C
Chintu7351
from Madurai, Tamil Nadu
Aug 18, 2022
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Address: Madurai

I booked a ticket from bookmyshow for a movie called thiruchitrambalam for aug 18 2022 on aug 17 2022 09.06pm via phone pe it costs me Around 154.79rs money got deducted from my bank account but the tickets doesn't booked bms shows time out on the payment page
I need my money to be back to my account where I paid
I need my money of 154.79 and extra compensation fee for to compensate the loss for me please give me money back to my account
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    N
    Nattus Natraj
    Aug 16, 2022
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    Address: No.8 jawarhalal nehru street Gurusamy Nagar Extn no5 mugalivakkam, House

    15.8.22 date I have booked ticket and see the movie,
    Theater was not properly clean & Ac not working properly, Fully Mosquitos there,
    One ticket charged around 200 in gst .

    Kindly properly cleane & serve to customers Happy.
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      S
      Swathi Gonuguntla
      Aug 12, 2022
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      I booked tickets for seetha Ramam in Nexus mall Hyderabad.I also ordered food .But I diddnt get the fod but money was debited.could you please refund the money .my booking I'd is WGGPXX8
      +1 photos
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        P
        Pooja Gupta GKP
        Jul 31, 2022
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        I had booked 6 tickets for Rocketry [7:20 p.m.] on 30/07/2022 in INOX ORION MALL, Gorakhpur through bookmyshow.
        Seats were CL-D7, D8, D9, D10, D11, D12. Everything was fine until one man came along with his friend and showed their ticket for D8 and D9. HOW CAN TWO DIFFERENT PEOPLE BOOK SAME SEATS? How can the transaction system of bookmyshow be so inacuurate? If these types of errors continues, it will be discouraging for the viewers as someone else comes and claims the seat which is already booked by both different individuals.
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          A
          Ankush3327
          from Tumkur, Karnataka
          Jul 31, 2022
          Resolved
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          Resolved

          Website: in.bookmyshow.com

          Ankush C S
          Booking ID : T4JJE73
          Date : 31-JUN-2022
          Show : 9:25 A.M
          Movie : Vikrant Rona
          Theatre : INOX:S Mall, Tumakuru
          Jul 31, 2022
          Complaint marked as Resolved 
          Got the refund thank you for the instant response
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            S
            shubham4505
            from Hyderabad, Telangana
            Jul 29, 2022
            Resolved
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            Resolved

            [#13065067] Yet to receive resolution or the refund for the unfulfilled food item ordered from PVR
            Dec 9, 2022
            Complaint marked as Resolved 
            Resolved and received refund
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              M
              Marshall Basumatary Marshall Basumatary
              Jul 29, 2022
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              I have not been refunded for a show that was cancelled due to incomplete filling of people for the movie . I have not been informed or nothing of sorts like an email or sms has been sent for the initiation of a refund. My booking ID was - WNFG6FN. Please look into the matter.
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                M
                Marshall Basumatary Marshall Basumatary
                Jul 29, 2022
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                I have not been refunded for the cancelled show which was cancelled due to the customers being less than 20 in number .I have not been given any justification yet .My booking ID was - WNFG6FN .please look into the matter.
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                  S
                  sujata_1
                  from ROURKELA, Odisha
                  Jul 23, 2022
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                  Concert was cancelled but refund not received

                  I did the booking at the same day of concert.
                  The concert was cancelled.
                  When I spoke to the customer care, they said the venue was changed,
                  But I did not receive any update from them.
                  I am repeatedly asking for the refund, but they are giving useless reasons.
                  Please help me, I am badly stuck....
                  +2 photos
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                  C
                  cbsaravana
                  from Chennai, Tamil Nadu
                  Jul 22, 2022
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                  I have tried to book a ticket on BookMyShow through big browser. The amount has been deducted from my account and it said the the ticket has been booked. I just go through the FAQ document and understood that the failed transaction amount will be refunded back to the customer. So I was waiting. But still it has not been refunded. When I created a ticket with BookMyShow [13129292], they told that they didn't get the amount and asked me to check the source.

                  When I checked the bank transaction, the amount has been deducted for the bookmy show. Please help me to get the refund from the bookmyshow site.

                  Date: 18th July 2022
                  Reference. : UPI/[protected]/Merchant Inc/bookmyshow
                  Amount : 237.30
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                    T
                    Tamanjit
                    Jul 21, 2022
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                    This is for the inconvenience i have during booking ticket from book my show i paid them for two tickets and money got deducted but i was not granted ticket and any sort of booking and so i have to pay again for ticket then i got booking so, please grant me refund for previous transaction in which I wasn’t granted ticket. Below is attached screenshots of both transactions and latter transactions.
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                      S
                      Silverfox289
                      from Mumbai, Maharashtra
                      Jul 18, 2022
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                      I had booked 3 tickets for an 8:50 am show of Thor: Love and Thunder at IMAX Wadala, Mumbai on 8th July 2022. The show was cancelled without prior notice and I was told refund would be processed within 5-7 days. It's been more than 10 days and there's no sign of refund. Customer care responds by saying the cinema has not informed and the cinema says ticket provider will refund. Please help.
                      Booking ID WJBF8N4
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                        1
                        1nonlyvishi
                        Jul 11, 2022
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                        Unethical Ticket sale practices - Hidden Cover charges at event

                        I had booked two tickets on Bookmyshow platform on 27 June 2022 for "Resonance" event organized by Impetus Live LLP.
                        The event was scheduled on 10 July 2022 in Bangalore with the venue to be confirmed later.
                        I had purchased two early bird tickets with transaction ID TBAB007N5X5PQA totaling to INR 1732 including convenience fees.
                        On the day of the event the venue was confirmed to be XU Bangalore. On arrival at the event,...
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                        A
                        Ain Antony
                        Jul 9, 2022
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                        Transaction was cancelled by me but the money was still debited on the gpay app for the movie thor love and thunder
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                          R
                          rohi007
                          from Kollam, Kerala
                          Jul 9, 2022
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                          Tickets was bought by me on BookMyShow using the payment app mobikwik but the money was debited but the tickets got cancelled
                          my order id is:MOBAND[protected]
                          +1 photos
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                            A
                            Akshay Parth
                            Jul 4, 2022
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                            I booked my ticket around 10:30 pm on July 4th for Jujutsu kaisen 1:40 pm July 5th show. The amount of 1294 rupees has been deducted (after applying a gift card of 250) has been deducted from my bank account but it's showing the tickets haven't been booked.
                            UPI id I used for ticket payment: [protected]@oksbi
                            UPI id of transaction:[protected]
                            +2 photos
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                              D
                              Did\'z Narzary
                              Jul 4, 2022
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                              Address: Debargaon Kokrajhar

                              It's been 25 days I haven't got my refundable amount for a movie which got cancelled by the organisers of a movie hall due to some reasons! Plz do something
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                                H
                                HeliK
                                Jul 2, 2022
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                                Booked 7 tickets for Kehvatlal Parivar movie for the the show in via bookmyshow on 08.05.2022 for Rs.1998.54/- by mobikwik upi. Amount got debited from the account. This failed transaction amount is not credited back into my account.
                                I request you to take necessary action for the refund of the failed transaction amount.
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                                  I
                                  ISAAC KENNEDY
                                  Jul 1, 2022
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                                  Address: Ramanagara, Gandhinagar Post

                                  Tickets was booked but the movie was cancelled by theater.amount transaction was compltewd was amount was not returned
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                                  please return my amount to my trasaction source

                                  Movie tickets booked and cinema was cancelled - Comment #4015719 - Image #0
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                                    A
                                    Anuj Kolhe
                                    Jun 27, 2022
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                                    Address: Byculla, Mumbai, Maharashtra
                                    Website: in.bookmyshow.com

                                    I was trying to book a ticket on 15/05/2022, i made a payment with debit card ending with ****3738, payment was successful, my money also got deducted, but i didnt received movie tickets, its also not showing in payment history, i also didnt got the refund yet.
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