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BookMyShow Complaints & Reviews

2.8
Updated: Oct 4, 2025
Complaints 1538
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852
Unresolved
686
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BookMyShow reviews & complaints page 8

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P
Pooja Gupta GKP
Jul 31, 2022
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I had booked 6 tickets for Rocketry [7:20 p.m.] on 30/07/2022 in INOX ORION MALL, Gorakhpur through bookmyshow.
Seats were CL-D7, D8, D9, D10, D11, D12. Everything was fine until one man came along with his friend and showed their ticket for D8 and D9. HOW CAN TWO DIFFERENT PEOPLE BOOK SAME SEATS? How can the transaction system of bookmyshow be so inacuurate? If these types of errors continues, it will be discouraging for the viewers as someone else comes and claims the seat which is already booked by both different individuals.
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    A
    Ankush3327
    from Tumkur, Karnataka
    Jul 31, 2022
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    Website: in.bookmyshow.com

    Ankush C S
    Booking ID : T4JJE73
    Date : 31-JUN-2022
    Show : 9:25 A.M
    Movie : Vikrant Rona
    Theatre : INOX:S Mall, Tumakuru
    Jul 31, 2022
    Complaint marked as Resolved 
    Got the refund thank you for the instant response
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      S
      shubham4505
      from Hyderabad, Telangana
      Jul 29, 2022
      Resolved
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      Resolved

      [#13065067] Yet to receive resolution or the refund for the unfulfilled food item ordered from PVR
      Dec 9, 2022
      Complaint marked as Resolved 
      Resolved and received refund
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        M
        Marshall Basumatary Marshall Basumatary
        Jul 29, 2022
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        I have not been refunded for a show that was cancelled due to incomplete filling of people for the movie . I have not been informed or nothing of sorts like an email or sms has been sent for the initiation of a refund. My booking ID was - WNFG6FN. Please look into the matter.
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          Marshall Basumatary Marshall Basumatary
          Jul 29, 2022
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          I have not been refunded for the cancelled show which was cancelled due to the customers being less than 20 in number .I have not been given any justification yet .My booking ID was - WNFG6FN .please look into the matter.
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            S
            sujata_1
            from ROURKELA, Odisha
            Jul 23, 2022
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            Concert was cancelled but refund not received

            I did the booking at the same day of concert.
            The concert was cancelled.
            When I spoke to the customer care, they said the venue was changed,
            But I did not receive any update from them.
            I am repeatedly asking for the refund, but they are giving useless reasons.
            Please help me, I am badly stuck....
            +2 photos
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            C
            cbsaravana
            from Chennai, Tamil Nadu
            Jul 22, 2022
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            I have tried to book a ticket on BookMyShow through big browser. The amount has been deducted from my account and it said the the ticket has been booked. I just go through the FAQ document and understood that the failed transaction amount will be refunded back to the customer. So I was waiting. But still it has not been refunded. When I created a ticket with BookMyShow [13129292], they told that they didn't get the amount and asked me to check the source.

            When I checked the bank transaction, the amount has been deducted for the bookmy show. Please help me to get the refund from the bookmyshow site.

            Date: 18th July 2022
            Reference. : UPI/[protected]/Merchant Inc/bookmyshow
            Amount : 237.30
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              T
              Tamanjit
              Jul 21, 2022
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              This is for the inconvenience i have during booking ticket from book my show i paid them for two tickets and money got deducted but i was not granted ticket and any sort of booking and so i have to pay again for ticket then i got booking so, please grant me refund for previous transaction in which I wasn’t granted ticket. Below is attached screenshots of both transactions and latter transactions.
              +2 photos
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                S
                Silverfox289
                from Mumbai, Maharashtra
                Jul 18, 2022
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                I had booked 3 tickets for an 8:50 am show of Thor: Love and Thunder at IMAX Wadala, Mumbai on 8th July 2022. The show was cancelled without prior notice and I was told refund would be processed within 5-7 days. It's been more than 10 days and there's no sign of refund. Customer care responds by saying the cinema has not informed and the cinema says ticket provider will refund. Please help.
                Booking ID WJBF8N4
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                  I had booked two tickets on Bookmyshow platform on 27 June 2022 for "Resonance" event organized by Impetus Live LLP.
                  The event was scheduled on 10 July 2022 in Bangalore with the venue to be confirmed later.
                  I had purchased two early bird tickets with transaction ID TBAB007N5X5PQA totaling to INR 1732 including convenience fees.
                  On the day of the event the venue was confirmed to be XU Bangalore. On arrival at the event,...
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                  A
                  Ain Antony
                  Jul 9, 2022
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                  Transaction was cancelled by me but the money was still debited on the gpay app for the movie thor love and thunder
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                    R
                    rohi007
                    from Kollam, Kerala
                    Jul 9, 2022
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                    Tickets was bought by me on BookMyShow using the payment app mobikwik but the money was debited but the tickets got cancelled
                    my order id is:MOBAND[protected]
                    +1 photos
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                      A
                      Akshay Parth
                      Jul 4, 2022
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                      I booked my ticket around 10:30 pm on July 4th for Jujutsu kaisen 1:40 pm July 5th show. The amount of 1294 rupees has been deducted (after applying a gift card of 250) has been deducted from my bank account but it's showing the tickets haven't been booked.
                      UPI id I used for ticket payment: [protected]@oksbi
                      UPI id of transaction:[protected]
                      +2 photos
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                        D
                        Did\'z Narzary
                        Jul 4, 2022
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                        Address: Debargaon Kokrajhar

                        It's been 25 days I haven't got my refundable amount for a movie which got cancelled by the organisers of a movie hall due to some reasons! Plz do something
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                          H
                          HeliK
                          Jul 2, 2022
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                          Booked 7 tickets for Kehvatlal Parivar movie for the the show in via bookmyshow on 08.05.2022 for Rs.1998.54/- by mobikwik upi. Amount got debited from the account. This failed transaction amount is not credited back into my account.
                          I request you to take necessary action for the refund of the failed transaction amount.
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                            ISAAC KENNEDY
                            Jul 1, 2022
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                            Address: Ramanagara, Gandhinagar Post

                            Tickets was booked but the movie was cancelled by theater.amount transaction was compltewd was amount was not returned
                            please return my amount to my trasaction source

                            Movie tickets booked and cinema was cancelled - Comment #4015719 - Image #0
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                              A
                              Anuj Kolhe
                              Jun 27, 2022
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                              Address: Byculla, Mumbai, Maharashtra
                              Website: in.bookmyshow.com

                              I was trying to book a ticket on 15/05/2022, i made a payment with debit card ending with ****3738, payment was successful, my money also got deducted, but i didnt received movie tickets, its also not showing in payment history, i also didnt got the refund yet.
                              +1 photos
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                                S
                                Sunil Chayal
                                Jun 22, 2022
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                                Due to technical difficulties my transaction was failed but amount got deducted from my union Bank account.hence there were no sms regarding confirmation of tickets received.I applied for fresh booking and transaction was successful.I need to get back refund of earlier transaction which got amount deducted.
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                                  Nikki love rosy
                                  from Loni, Uttar Pradesh
                                  Jun 20, 2022
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                                  If the cinema hall not showing show in cinema then why you book my ticket nd my payment was done. ...this is wrost service I'll never book ticket on book my show
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                                    D
                                    Dharnesh Dharun
                                    Jun 16, 2022
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                                    On 9th June 2022 I had booked a movie vikram in bookmyshow app and the amount has been deducted but the tickets were not booked 1st time and i made the booking for the second time and it was successful but the amount deducted for the 1st transaction has not been refunded till now it has been more than 7 days and I also spoke with my bank and they said that the amount has been credited to the merchant account and they said you merchat is the one who has to make the refund and bookmyshow is saying they didn't receive the amount
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