[Resolved] BookMyShow — Movie tickets | |||||
I booked 3 tickets from bookmyshow app. I made payment through Freecharge. Amount deducted from my account, payment confirmed by Freecharge but movie ticket not confirmed. Booked ticket for *RAEES* movie at PVR shlimar bagh for date 28.01.2017 at 1:10 pm. Made payment Rs. 839.8 for 3 tickets. Confirmed message screen shots attached for your reference. I hope you will take action on thid issue. Was this information helpful? | |||||
Mar 5, 2017 Complaint marked as Resolved Verified Support Feb 02, 2017 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 24-48 hrs. In case of coming across a instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] Thank you for being our valuable customer . Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |||||
 2 Comments | |||||
Comments
Hello,
I have just book 2 tickets just now for tomorrow show i.e. KAABIL in chitra cinema dadar from my friend Debit Card. message came to me that i need to carry CC/DC card while going there...
my Booking ID : CCDM[protected]
if it's okay if I carry only message that came to me in my phone
please resolved my queries as earlier as possible
I have just book 2 tickets just now for tomorrow show i.e. KAABIL in chitra cinema dadar from my friend Debit Card. message came to me that i need to carry CC/DC card while going there...
my Booking ID : CCDM[protected]
if it's okay if I carry only message that came to me in my phone
please resolved my queries as earlier as possible
BookMyShow Customer Care's response, Mar 9, 2017
Verified Support
Hi,
Thank you for choosing us as your ticketing aggregate.
Tickets can be collected by presenting the sms or email confirmation at the counter.
Hope you had a great time!
Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Thank you for choosing us as your ticketing aggregate.
Tickets can be collected by presenting the sms or email confirmation at the counter.
Hope you had a great time!
Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.