[Resolved] BookMyShow — Recharge BMS Wallet | |||
Hi, I tried to recharge my BMS wallet for the first time with Rs 900 from my citibank account. The money got deducted but the recharge didn't happen. Here is the transaction details: PURCHASE SUBJECT: MCUPOS 11JUL0440 Card no.: 5292XXX0XXXX1214 11JUL BIGTREE -BILLDESK Ref:[protected] Ref No :- 11JUL0440 Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.