[Resolved]  BookMyShow — Refund of transaction of Rs 835.86

Address:	Mumbai City, Maharashtra, 400055
Website:	in.bookmyshow.com

Hi, I am Ruchika Rane ([protected]) I had booked 7 tickets for the movie Natsamrat on 1st of January 2016. Movie timings was 3:30 at the Bahar Cinema in parla east using book my show website. Initially while I booked for the ticket it showed 'processing' as I had entered all my transaction details but after a few seconds there was another message which said error in transaction. Then again after some time I booked for the required number of seats and the the transaction was successful. While I was checking my bank transaction statement I found there were two transactions done towards book my show. So the initial transaction had failed. I recieved a messages as well as a mail from book my show that the refund will b made within 10 working days. Since then I have been waiting for the refund. And so today I finally write a mail. I request you to look in to the matter as soon as possible. Booking details BOOKING ID BRVP-00185E-00841E Natsamrat (U) Bahar Cinema: Vile Parle (E) (Bahar Cinema - Vileparle), Mumbai, Mumbai: Western 3:30pm | Fri, 1 Jan, 2016 Gold-M-11, M-12, M-13, M-14, M-15, M-16 ORDER SUMMARY TICKET AMOUNT Rs.750.00 Quantity 6 Internet handling fees Rs.85.86 Booking fees Rs.75.00 Service Tax @ 14% Rs.10.50 Swachh Bharat Cess @ 0.50% Rs.0.36 Discount Rs.0.00 AMOUNT PAYABLE Rs.835.86 BOOKING DATE & TIME Fri, 1 Jan, 2016. 11:25am PAYMENT TYPE Credit Card/Debit Card CONFIRMATION NUMBER 6015351 My details Name :Ruchika Rane Mobile no. :[protected] email I'd :[protected]@gmail.com