[Resolved] BookMyShow — Transaction completed but tickets not obtained

Rochak Agarwal

Address:	Bareilly, Uttar Pradesh, 243122
Website:	Bookmyshow.com

I recently booked 2 tickets of dangal for 1 jan 2016 srs bareilly from bookmyshow id - 01first. [protected]@gmail.com and compketed the transaction by freecharge id - [protected]@gmail.com
But transaction completed successfully from fc wallet but i have not received any ticket and i had proof of transaction which i got as msg
Hi pankaj agarwal, you paid rs 166.52 via freecharge at book my show (Orderid:moband[protected]. Updated bal rs 35.48.
Plzz look into the matter as fast as u can coz i need my ticktz fast or refund my balance. Looking in quick response...

Was this information helpful?

No (0)

Yes (0)

Feb 14, 2017

Complaint marked as Resolved

Verified Support

Jan 13, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

The amount was claimed by us and has been refunded from our end.

Be assured, the amount does reflect within 24-48 hrs.

Thank you for being our valuable customer.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative