[Resolved] Bosch Home India — faulty - bosch sms60l02in dishwasher | |||
Dear Sir, Request you to please help me in resolving my concern. I'm very unhappy with the product and service provided by JCI - Hitachi India. Requesting for a return and arrange refund for this product. Detailed Summary of my concern: 1) Sep 2017 - job No: [protected], No proper cleaning - White spots - We have a water softner installed, we use Finish Salt, Detergent and Rinse aid and the machine hardness level was on H7. Still the cleaning o[censored]tensils was not satisfactory. 2) Jan - 2018 - job No : [protected], E09 Error - The machine wasnt cleaning again and was throwing a E 09 error- the Heating element was burnt and needed replacement. 3) April 2018 - E09 error again - the Machine isnt working and throwing a E09 error. This is very bad service from a brand like Bosch...request you to please take necessary action and arrange for a replacement or refund ...thanks Regards johnson.[protected]@gmail.com mobile - [protected] Was this information helpful? | |||
May 18, 2018 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Bosch Home India Customer Care's response Dear Johnson, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |||
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Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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