[Resolved]  Bosch Home India — siemens - washing machine

Address:Thiruvananthapuram, Kerala, 695026

I own a Siemens fully automated washing machine, but unfortunately the machine stop working from Friday 7th September and open a case with the customer service on Friday the 7th. But till today there is no resolution. Representative visited my house after 10 days when I escalated the issue. After that its 10 days now issue not resolved. He is saying a part need to come don't know these days how many days it will take to get a part. (Where Amazon is delivering packages in 3 to 5 days) .

Even I have purchased extended warranty for 4000 rupees.
Case ID - [protected]
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Oct 28, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Bosch Home India Customer Care's response
Dear Mahash,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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